51 | Warranty & Service Information
MOOG'S WARRANTY OUTSIDE THE USA
MOOG’S STANDARD INTERNATIONAL WARRANTY
Moog warrants its products to be free of defects in materials or workmanship and
conforming to specifications at the time of shipment.
Outside the USA the warranty policy and associated service is determined by the laws
of the country of purchase and supported by our local authorized distributors. A listing
of our authorized distributors is available at moogmusic.com. Please feel free to reach
out to them or the retailer from whom you purchased your instrument for support.
If you have questions regarding your international warranty, please contact
techsupport@moogmusic.com.
HOW TO INITIATE YOUR WARRANTY
Please initiate your warranty online at www.moogmusic.com/register. If you do not have
web access, please call (828) 251-0090 to register your product.
HOW TO RETURN YOUR INSTRUMENT FOR SERVICE
Outside the USA, service is determined by the laws of the country of purchase and
supported by our local authorized distributors. Please reach out to them or the retailer
from whom you purchased your instrument for service support.
If you have questions regarding your international service, please contact
techsupport@moogmusic.com.
CARING FOR MAVIS
Clean Mavis with a soft, dry cloth only—do not use solvents or abrasive detergents.
Heed the safety warnings at the beginning of the manual. Do not drop the unit.
AN IMPORTANT NOTE ABOUT SAFETY: There are no user serviceable parts in Mavis. Refer all
servicing to qualified personnel only.
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