18
Code Description Cause Operations to be performed Solutions
Er08
Turn off due to
Encoder error
NON SETTING ENCODER
Unblock and turn on the stove, if
the error reoccurs, then the
exhaust fan or control unit is
broken
If the error persists, contact an
authorised technician
Er09
Switch off due to low
pressure in the
system
LOW PRESSURE IN THE SYSTEM
Check the pressure of the heating
system
Refill the system with water
PRESSURE SENSOR BROKEN
Check the pressure in the system
and refill. If after refilling, the
pressure is still low then the
pressure sensor is broken
If the error persists, contact an
authorised technician
Er10
Switch off due to high
pressure in the
system
HIGH PRESSURE IN THE SYSTEM
Check the pressure of the heating
system
Discharge water from the system ,
for example from a radiator
PRESSURE SENSOR BROKEN
Check the pressure in the system
and discharge. If after empting the
system the pressure is still high
then the pressure sensor is broken
If the error persists, contact an
authorised technician
Er11
Clock error
PROBLEM WITH THE
CONTROL UNIT
Problem with the control unit
If the error persists, contact an
authorised technician
Er12
Ignition failure
EMPTY PELLET TANK
Unblock and check if there are any
pellets in the tank
Refill pellet tank
IGNITION RESISTANCE BROKEN
Unblock, clean the burner then turn
on, if the following ignitions are not
successful then the ignition
resistance must be replaced
If the error persists, contact an
authorised technician
DIRTY BURNER
Unblock, clean burner then turn on
again
Clean burner
Er15
Turn off due to
power failure
BLACKOUT
Power failure
If the error persists, contact an
authorised technician
Er25
Switch off due to
anomaly in burner
cleaning system
ANOMALY IN THE AUTOMATIC
BURNER CLEANING SYSTEM
Unblock and check if there are
obstructions that prevent the
movement of the burnerr base
during the cleaning phase
If the error persists, contact an
authorised technician
Er39
Turn off due to
flowmeter error
FLOWMETER INCORRECTLY
CONNECTED OR BROKEN
Unblock and turn on the stove
If the error persists, contact an
authorised technician
Er41
Turn off due to
flowmeter error
FLOWMETER INCORRECTLY
CONNECTED OR BROKEN
Unblock and turn on the stove
If the error persists, contact an
authorised technician
Er42
Turn off due to
flowmeter error
FLOWMETER INCORRECTLY
CONNECTED OR BROKEN
Unblock and turn on the stove
If the error persists, contact an
authorised technician
Er44
Micro switch
intervention
FRONT AND/OR PELLET TANK
DOOR OPEN FOR MORE THAN
120 SECONDS
Unblock and check if the front
and/or pellet tank door are
closed properly
If the error persists, contact an
authorised technician
Door
The auger stops and
the exhaust fan turns
at maximum speed
FRONT AND/OR PELLET TANK
DOOR OPEN WITHIN 120
SECONDS
Check if the front and/or pellet tank
door are closed properly
If the error persists, contact an
authorised technician
Serv Acoustic alarm
MESSAGE THAT INDICATES THE
ACHIEVEMENT OF THE
SCHEDULED FUNCTIONING
HOURS
The stove needs a maintenance
and cleaning procedure
If the error persists, contact an
authorised technician
No
Signal
No transmission
between the display
radio and stove
NO TRANSMISSIONS BETWEEN
DISPLAY RADIO AND STOVE
Carry out the Change Code
procedure (page. 13) and verify if
with a new frequency the display
radio can transmit signals to the
stove
If the error persists, contact an
authorised technician
Sond
Appears for 3
seconds
PROBE CHECK
None None
Tran-
sferring
failed
Failed transmission
between the display
radio and stove
NO TRANSMISSIONS BETWEEN
DISPLAY RADIO AND STOVE
Move the display radio closer to-
wards the stove and retry. Check if
the main switch is on
If the error persists, carry out the
Change Code procedure (page.
13) or contact an authorised
technician
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