Introduction 1-3
1.2.4 Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. Initial contact should be by telephone to Customer Resources wherever possible.
When contacting Motorola Technical Support, be prepared to provide the product
model number
and the unit’s serial number.
For service you can contact one of the following Depots. Please call and confirm your return prior to
sending the unit to the depot for service.
Motorola Radio Support Center
3761 South Central Avenue
Rockford, IL 61102-4294
1-800-227-6772
1-815-489-1000
Motorola Toronto Service Center
400 Matheson Blvd. W,
Mississauga, Ontario, Canada L5R 3M1
1-800-543-3222
1-416-756-5841
1-888-331-9872 (Fax)
Motorola U.S. Federal Government Depot
4395 Nicole Drive
Lanham, MD 20706
1-800-969-6680
1-301-731-6676
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