9 - 6 MC45 User Guide
Cannot see characters
on display.
MC45 not powered
on.
Press the red
Power
button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
MC45 removed
from cradle or
disconnected from
host computer
during
communication.
Replace the MC45 in the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the MC45 Integrator Guide for details.
No sound. Volume setting is
low or turned off.
Adjust the volume. See
Adjusting Volume on page 2-14
.
MC45 shuts off. MC45 is inactive. The MC45 turns off after a period of inactivity. If the MC45 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the MC45 is running on external power, set
this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the
Power
window by selecting
Start
>
Settings
>
Power
icon. Select the
Advanced
tab and change the setting for a longer
delay before the automatic shutoff feature activates.
Battery is depleted. Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See
Installing the Battery on page 1-5
.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
Screen is not
calibrated correctly.
Re-calibrate the screen. See
Calibrating the Screen on page 1-8
.
The system is not
responding.
Warm boot the system. See
Resetting the MC45 on page 2-17
.
A message appears
stating that the MC45
memory is full.
Too many files
stored on the MC45.
Delete unused memos and records. If necessary, save these
records on the host computer (or use a microSD card for additional
memory).
Too many
applications
installed on the
MC45.
Remove user-installed applications on the MC45 to recover
memory. Select
Start
>
Settings
>
System
and tap the
Remove
Programs
icon. Select the unused program and tap
Remove.
MC45 keeps powering
down to protect
memory contents.
The MC45’s battery
is low.
Recharge or replace the battery. Configure the MC45 to conserve
power. Refer to
Battery Management on page 1-10
for more
information.
Table 9-1
Troubleshooting the MC45 (Continued)
Problem Cause Solution
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