Protect34
Protect
Quick start: Protect your phone
Make sure your information is protected in case your phone is lost or stolen.
Find it: Swipe up   >   Settings > Security
The easiest way to protect your phone is to use Screen lock. You can choose to swipe 
to unlock (less secure), or enter a pattern, PIN, or password to unlock your phone.
 
Security screen that shows options for locking your phone’s screen.
Screen lock
To keep your phone secure, you can make the touchscreen lock when it goes to sleep.
Find it: Swipe up   >   Settings > Security > Screen lock, then select the lock type:
• None: Turn o the screen lock.
Screen lock
PIN
Smart Lock
Device security
Encryption
Security
11:35
Encrypt phone
Encrypted
Set up SIM card lock
SIM card lock
Passwords
Make passwords visible
For a screen lock, you 
can use a pattern, 
password, or other 
option.
Manage encryption 
settings for your phone.
• Swipe: Touch   and drag up to unlock.
• Pattern: Draw a pattern to unlock.
• PIN: Enter four to sixteen digits to unlock.
• Password: Enter four to sixteen letters, digits, or symbols to unlock.
To change when your touchscreen goes to sleep, swipe up   >   Settings > Display 
> Sleep.
Note: You can make emergency calls on a locked phone (see “Emergency calls”). A 
locked phone still rings, and you do not need to enter a PIN or password to answer a 
call.
Can’t unlock?
Pattern, PIN, or password: If you forget your pattern, PIN, or password, you can enter 
your Google™ account email and password on another device to unlock the phone.
If you don’t have a Google account on your phone, contact your service provider to 
have your device factory reset.
Warning: A factory reset will delete all data on your phone.
Screen pinning
Need to keep an important screen handy, like a boarding pass or shopping coupon? Pin 
the screen for easy access.
To  set up screen pinning, swipe up   >   Settings > Security > Screen pinning, then 
tap the switch to turn it on.
To  pin a screen, open the app you want to pin, touch and hold Recents  . Tap  .
To  unpin the screen, touch and hold Back   until you see the Screen unpinned 
message.
Tip: To secure your phone when you activate screen pinning, tap Lock device when 
unpinning.
Encrypt your phone
Caution: If you forget your encryption code, you cannot recover the data stored on 
your phone or memory card. Encrypting your files can take an hour or more. Leave your 
phone plugged in, and be careful not to interrupt the process.