150 Section 2K: Using the Built-in Media Player
6. Why are some channels already preloaded into the
My Channels section?
Some channels, such as Previews, are offered free of
charge as a customer courtesy. These channels are
automatically displayed in the My Channels section of
your channel listings.
7. If I don't subscribe to a Sprint Power Vision Plan, will I still be
able to view the multimedia clips?
Yes. For service access charges, please consult your
Sprint Service Plan or visit
www.sprint.com.
8. How can I easily access a channel without having to scroll
through all the channels in my channel listings?
Each channel will have a number to the left of it. You
can simply press this number to quickly access the clips
located within that channel.
9. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the media player is loading the data
necessary to play the clip. It typically occurs when there
is heavy traffic on the network.
10. How can I cancel service if I decide I don't want it?
To cancel your Sprint TV Service, visit
www.sprint.com and
sign on to My Sprint Wireless with your account number
and password. From this page, you have the ability to
cancel the service or any Available Channels to which
you subscribe.
11. Can I surf to a different channel while I am playing a clip?
Yes. While you are playing a clip, you can use the up and
down navigation buttons to surf to a different channel.
Tip:
When entering the specific channel number, channels 01—
09 do not require you to enter a “0.” For example, to access
channel “07,” just press the “7” key.
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