Section 1A: Setting Up Service 3
Setting Up Service
Getting Started With Sprint Service
Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably
ready to use. If you received your phone in the mail, it
probably has been activated; all you need to do is unlock it.
If your phone is not activated, please use another phone to
call Sprint Customer Service at 1-888-211-4727.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold E to turn the phone on.
2. Press Unlock (right softkey).
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Note:
To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to the screen you are
viewing.
Tip:
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number, or try
entering 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4727.
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