Moxee K779HSDL - Troubleshooting and Logout; Common Troubleshooting Steps; Frequently Asked Questions (Q&A)

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Log out
Click "Log out" to log out from your hotspot. Once you log out, you will
return to the login page.
Troubleshooting：
If you are having trouble with the device, here are a few
1. If the device is not responsive, restart it by pressing the
for 8 seconds.
2. If restarting the device does not solve the issue, try restoring
the device to its default factory settings.
troubleshooting tips:
Power Button
Q: What if there's no service?
A: The possible reasons are an unstable network signal, or a
hardware problem.
You can try the following solutions:
1. If you are inside a building or near a structure that may
be blocking the signal, change the position or location of
the device. For example, try moving the device close to a
window.
2. Check the hardware for any loose parts or damag e.
3. Log in to the WebUI to review any error messages.
There are two kinds of error messages that may pop up
when you log in to the WebUI as below. Please follow
the steps provided.
Q&A
Q: What do I do if I see the SSID but failed to connect?
A: 1. Check if the password you entered is the correct one.
2. Check if
WPS security is enabled on your PC. If so,
check the device to see if it is expecting a WPS action
from your PC.