Troubleshooting 4-2PTX-PRO User and Technical Manual
4.3 Display Messages
One of the ways the PTX-PRO will alert you to problems is by
error messages on the PTX-PRO front panel displays. These are
displayed on the Monitor screens.
See Table 4-2 for descriptions of the messages and what to do
when they appear.
Table 4-2: Display Messages
Message Meaning Suggested Operator Action Suggested Technical Staff Action
Not On Chnl
Channel frequencies
defined in the Channel
Plan for that band are not
being recognized.
• Change the channel.
• Contact technical staff.
• Use Configurator software to check
settings. Check the Channel Plan to be
sure it is correct. Verify Channel Plan
matches the transmitter settings.
• If message persists even when
operating on a frequency that matches
the channel plan, unit may have
suffered internal failure. Call MRC
Technical Support.
No Video
The PTX-PRO is unable to
lock onto video signal.
• Check for correct operation mode.
• Check cable connections to SIGNAL
INPUT and SDI/ASI INPUT connectors.
• Contact technical staff.
• Use Configurator software to check
settings.
• If message persists, unit may have
suffered internal failure. Call MRC
Technical Support.
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