MRC PTX-PRO - Operational and Configurator Problems

Troubleshooting 4-6PTX-PRO User and Technical Manual
4.5 Operational Problems
Information provided on the following pages will assist you in
troubleshooting problems that arise in the operation of your PTX-
PRO.
Table 4-5: Video Problems
Problem Possible Cause Suggested Operator Action
Suggested Technical Staff
Action
Video Problems
No video. Problem with video source or
cabling
• Check video source and cabling.
• Contact technical staff.
• Check video source and
cabling.
• Call MRC Technical Support.
Transmitter and Receiver
compatibility problems
• Verify Transmitter and Receiver are both
operating in the same digital mode.
• Verify Transmitter and Receiver are both
operating on the same frequency. If
frequency offsets are used, verify offsets are
identical between Transmitter and Receiver.
• Contact technical staff.
• Call MRC Technical Support
Video source configuration
problem
• Verify PTX-PRO front panel settings match
video source inputs.
• Contact technical staff.
• Verify video inputs match
Configurator software settings.
• Call MRC Technical Support.
For video problems, See Table 4-5; for general system problems,
See Table 4-6 on page 4-7.