What to do if my MUTOH Plotter does not work after power activation?
If your MUTOH Plotter doesn't work after turning it on, first ensure the power cable is securely connected to the plug. If it is, check whether the AC power supply provides the correct voltage, and if not, try connecting the cable to another outlet. Also, make sure that the front cover is closed and the media loading lever is lowered.
How to fix MUTOH Plotter if it cannot perform the initial ink charge?
If you cannot perform the initial ink charge on your MUTOH Plotter, check the following: Ensure that the front cover is closed and the media loading lever is lowered. Also, confirm that the maintenance cover is closed and all four color ink cartridges are fully inserted.
Why white or black lines appear on printed media from my MUTOH Plotter?
If white or black lines appear on printed media from your MUTOH Plotter, ensure you are using the recommended media and that the scroller is set correctly. Also, perform head cleaning, alignment, and media feed compensation. Check that the temperature setting of each heater is appropriate and the head height is set to 'Low'.
What causes frequent media jams in my MUTOH Plotter?
If media jams frequently occur with your MUTOH Plotter, ensure that you are using the recommended media in a dedicated environment. Replace old media with new media. If the media bends, use the recommended media or set the Vacuum Fan menu if you're using other media.
Why is printing blurred on my MUTOH Plotter?
If the printing from your MUTOH Plotter is blurred, make sure you are using the recommended media, and that the media is neither too thick nor too thin. Confirm that the media is set with the correct printing surface facing up, and perform an alignment.
What to do if my MUTOH Plotter does not work after loading the media?
If your MUTOH Plotter doesn't work after loading the media, ensure that the front cover is closed and the media loading lever is lowered. Also, check that the maintenance cover is closed, the media is loaded straight, and the ink cartridge is inserted. Use the recommended media and ensure the printer is used in the specified environment, away from direct sunlight.
Why printing lines are not straight on my MUTOH Plotter?
If the printing lines from your MUTOH Plotter are not straight, verify that the ink cartridge is within its validity period and that you are using the recommended media. Perform alignment and media feed compensation.
Why does the media slip or tear during initialization on my MUTOH Plotter?
If the media slips or tears during initialization of your MUTOH Plotter, ensure you are using the recommended media and that the loading position is correct. Check if the scroller is set correctly and clean the pressurizing roller of any foreign materials. Use the printer in the specified environment. Replace folded, torn, or rolled media, and if the media bends, use the recommended media or set the Vacuum Fan menu.
Why does the media veer during printing on my MUTOH Plotter?
If the media veers during printing with your MUTOH Plotter, ensure you're using the recommended media, the loading position of the media is correct, and the scroller is set correctly.
What to do if ink does not come out after initial ink charge on my MUTOH Plotter?
If ink does not come out after the initial ink charge on your MUTOH Plotter, and the ink cartridge might be cold or frozen, leave the ink bag at room temperature for at least three hours and perform cleaning several times. If the power was turned OFF during the initial ink charge, turn the power ON again and continue the initial ink charge. If normal printing cannot be performed after the initial ink charge, perform cleaning several times, and check it every time.
General| Max Resolution | 1440 x 1440 dpi |
|---|---|
| Number of Colors | 4 |
| Media Handling | Roll-to-Roll |
| Connectivity | USB, Ethernet |
| Ink Colors | Cyan, Magenta, Yellow, Black |
| Ink Type | Eco-Solvent Ink |
| Media Type | Vinyl, banner |
| Power Requirements | 220-240V, 50/60Hz |
| Operating Environment | 35-65% RH |
| Print Technology | Drop-on-demand Piezo Inkjet Technology |
| Print Width | 54 inches (1372 mm) |
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