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PRODUCT SERVICE
AND SUPPORT
Our ocial email address is
support-us@mwxne.com
You can also contact us through your Amazon order. If your issue is complex,
it is recommended to reach out to our ocial email address, and our technical
department will directly respond to you. If you are interested in our other
products (inverters with other functions or products not displayed on Amazon),
you can also contact us through this email address.
The warranty period for the product is
24 months
, starting from the date of
its purchase.If there is any problem with the operation, please contact us.When
contacting us, be sure to provide your
"
order number
"
.
We have our own factory, and we constantly upgrade our products based on our
customers' feedback. If you share your opinions and advice with us by email,
we can extend the product quality assurance period to
2 and a half years.
The
"
order number
"
is required to extend the warranty period of the purchased
product. The warranty period is valid from the date of product purchase.
If there are any problems with products out of warranty, please contact us and
we will do our best to assist you in resolving the issue.
Thank you again for purchasing MWXNE inverter!
Professional consultation. We will answer any of your technical questions
within 24 hours.
Convenient troubleshooting. We will provide you with professional advice
and guidance based on your feedback, make it easy for you to troubleshoot
simple machine failures on your own.
During the warranty period, if the inverter experiences a complex failure
or machine parts are damaged, you can contact us. We will provide
corresponding solutions based on your situation to ensure your worry-free
use of the inverter.
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