What to do if the operator program does not start on NanoEnTek Measuring Instruments?
If the operator program does not start on NanoEnTek Measuring Instruments, check the on/off switch on the back of the main instrument and verify the connection between the instrument and the PC.
How to troubleshoot if ADAMII™ NanoEnTek ADAMII-CD34 Measuring Instruments does not power on?
If the ADAMII™ Measuring Instruments does not power on, verify the on/off switch located on the back of the instrument. If it still does not power on, check the power source or contact your distributor.
What to do if Calibration fails on NanoEnTek ADAMII-CD34?
To address calibration failure with NanoEnTek Measuring Instruments, vortex the sample for 5 seconds and immediately load it to re-read the slide. If the image is out of focus, check the focus. If the focus is still incorrect, change the bead. If the problem persists, request technical support.
What to do if the background of the image is suddenly brighten on NanoEnTek ADAMII-CD34 Measuring Instruments?
If the ADAMII™ Measuring Instruments display image background suddenly brightens, first check the sample type. If you are using the bottom of ADAMII™ CD34 Reagent that is almost used, switch to a new reagent. If the issue persists, request technical support.
What to do if NanoEnTek Laboratory Equipment warns about too many cells in one frame?
If the ADAMII™ Laboratory Equipment displays a warning message indicating more than 1,000 cells in one frame, dilute the cell concentration to less than 1,000 cells/?L. It's recommended to have 500 to 900 cells in one frame for optimal performance.
What happens if the slide holder cap sensor is faulty on NanoEnTek Laboratory Equipment?
The ADAMII™ Laboratory Equipment will not insert and count the slide when the slide holder cap is opened. If the sensor of the slide holder cap is faulty and you start counting without closing the cap, the result will not be accurate. When you eject the slide with the door open, the cap can be broken inside the instrument.
How to improve poor image quality on NanoEnTek Laboratory Equipment?
If you are experiencing poor image quality with your NanoEnTek ADAMII™ Laboratory Equipment, re-optimize the focus while viewing cells in preview state.
How to adjust focus on NanoEnTek Laboratory Equipment if autofocus fails?
If the focusing is not adjusted well with the autofocus function on your NanoEnTek ADAMII™ Laboratory Equipment, set the focus with the 2ch manual focus function.
What causes focus position changes on NanoEnTek Laboratory Equipment?
If the position of the focus changes (if the focus of the first frame and the other frames are different) on your NanoEnTek ADAMII™ Laboratory Equipment, change the slide and read again.
Why is focusing changing constantly on NanoEnTek Laboratory Equipment?
If the focusing changes constantly on your NanoEnTek ADAMII™ Laboratory Equipment, request technical support.
General| Brand | NanoEnTek |
|---|---|
| Model | ADAMII-CD34 |
| Category | Measuring Instruments |
| Language | English |
Details the buttons, LEDs, and slots on the front panel of the device.
Illustrates the physical layout and access points on the side of the instrument.
Shows the location and function of ports on the back of the ADAMII™ device.
Step-by-step guide for safely removing the instrument from its packaging.
Instructions for connecting the power cord and USB cables to the instrument.
Guide for installing the necessary computer software to operate the device.
Process for authenticating user credentials to access the main interface.
Procedures for creating, modifying, or deleting user accounts and permissions.
Functionality to review historical logs of user actions and system events.
Detailed instructions on how to calibrate the instrument for accurate measurements.
Step-by-step guide for inserting the prepared assay slide into the instrument.
Description of the primary measurement screen and its components.
Guidance on adjusting focus for clear cell imaging in fluorescence and bright fields.
Overview of how to access, review, save, and export collected measurement data.
Instructions for configuring the instrument's internal clock.
Options for adjusting sensitivity and circularity parameters for cell counting.
Access to view past calibration results and initiate new calibration.
Configuration of total and sample volumes for assay types.
Setup for mandatory data fields like Sample ID and Patient ID.
Process for updating the instrument's software and firmware.
Displays hardware details like serial number and COM port.
Shows the available storage space on the instrument's internal drive.
Solutions for problems encountered during instrument setup or camera connection.
Guidance for resolving common operational errors and inaccurate counting results.
Steps to address problems related to poor or unclear cell images.
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