What to do if camera preview fails on NanoEnTek Laboratory Equipment?
If the camera preview fails on the NanoEnTek ADAMII™ Laboratory Equipment, check the connection between the instrument and the PC, or reboot the instrument or PC.
Why is CD45 count higher than WBC count on NanoEnTek Laboratory Equipment?
If the total CD45 count is higher than the bright count (WBC count) on your NanoEnTek ADAMII™ Laboratory Equipment, delete any images with bubbles, fluorescence debris, or dust, and then check the result again.
Why is CD45 count lower than WBC count on NanoEnTek Laboratory Equipment?
If the total CD45 count is lower than the bright count (WBC count) on your NanoEnTek ADAMII™ Laboratory Equipment, check the focus of the image. If the focus was not set properly, load and read the sample again.
How to fix a NanoEnTek Laboratory Equipment that does not power on?
If the ADAMII™ Laboratory Equipment does not power on, check the on/off switch on the back of the instrument and verify the power source.
What to do if operator program does not start on NanoEnTek Laboratory Equipment?
If the operator program on the NanoEnTek ADAMII™ Laboratory Equipment does not start, check the on/off switch on the back side of the main instrument and ensure the connection between the instrument and the PC is secure.
How to troubleshoot calibration failure on NanoEnTek Laboratory Equipment?
To address a failed calibration on the NanoEnTek ADAMII™ Laboratory Equipment, first vortex the sample for 5 seconds and immediately load it to read the slide again. If the image is out of focus, check the focus.
Why is the background of my NanoEnTek Laboratory Equipment image suddenly bright?
If the background of the image is suddenly brightening on your NanoEnTek ADAMII™ Laboratory Equipment, first check the sample type. If you are using the bottom of an almost-used ADAMII™ CD34 Reagent, switch to a new reagent.
General| Brand | NanoEnTek |
|---|---|
| Model | ADAMII-CD34 |
| Category | Measuring Instruments |
| Language | English |
Details the buttons, LEDs, and slots on the front panel of the device.
Illustrates the physical layout and access points on the side of the instrument.
Shows the location and function of ports on the back of the ADAMII™ device.
Step-by-step guide for safely removing the instrument from its packaging.
Instructions for connecting the power cord and USB cables to the instrument.
Guide for installing the necessary computer software to operate the device.
Process for authenticating user credentials to access the main interface.
Procedures for creating, modifying, or deleting user accounts and permissions.
Functionality to review historical logs of user actions and system events.
Detailed instructions on how to calibrate the instrument for accurate measurements.
Step-by-step guide for inserting the prepared assay slide into the instrument.
Description of the primary measurement screen and its components.
Guidance on adjusting focus for clear cell imaging in fluorescence and bright fields.
Overview of how to access, review, save, and export collected measurement data.
Instructions for configuring the instrument's internal clock.
Options for adjusting sensitivity and circularity parameters for cell counting.
Access to view past calibration results and initiate new calibration.
Configuration of total and sample volumes for assay types.
Setup for mandatory data fields like Sample ID and Patient ID.
Process for updating the instrument's software and firmware.
Displays hardware details like serial number and COM port.
Shows the available storage space on the instrument's internal drive.
Solutions for problems encountered during instrument setup or camera connection.
Guidance for resolving common operational errors and inaccurate counting results.
Steps to address problems related to poor or unclear cell images.
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