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Napoleon BIPRO500-3 - User Manual

Napoleon BIPRO500-3
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EN
FR
PG.31
www.napoleongrills.com
N415-0541 DEC 11.18
PG.63
APPLY SERIAL NUMBER LABEL FROM CARTON
Serial No.
XXXXXX000000
MODEL NO.
BIPRO500-3
This gas grill must be used only outdoors in a well-venlated space and must not be used inside a
building, garage, screened-in porch, gazebo or any other enclosed area.
DO NOT DISCARD
Wolf Steel Ltd.
214 Bayview Drive,
Barrie, Ontario, CANADA L4N 4Y8
grills@napoleonproducts.com
Noce to Installer: Leave these instrucons with the grill owner for future reference.
Adults and especially children should be alerted to the hazards of high surface temperatures.
Young children should be supervised near the gas grill.
WARNING! CABINET FRAME, CABINET AND COUNTER TOP MUST BE MADE FROM NON-COMBUSTIBLE
MATERIAL WHEN THE APPLIANCE IS NOT INSTALLED WITH THE ZERO CLEARANCE LINER PART NO. BI-3323-ZCL.
WARNING
Do not try to light this appliance without
reading the “LIGHTING” instrucons secon
of this manual.
Do not store or use gasoline or other
ammable liquids or vapors in the vicinity of
this or any other appliance. An L.P. cylinder
not connected for use must not be stored in
the vicinity of this or any other appliance.
If the informaon in these instrucons is
not followed exactly, a re or explosion may
result, causing property damage, personal
injury or death.
DANGER
IF YOU SMELL GAS:
• Shut o gas to the appliance.
• Exnguish any open ame.
• Open lid.
• If odor connues, keep away from the
appliance and immediately call your gas
supplier or re department.
!
!
!
N415-0541 DEC 11.18.indd 1 12/11/2018 1:44:09 PM

Table of Contents

Questions and Answers

  • S
    Sharon SuarezAug 16, 2025
    Why is my Napoleon BIPRO500-3 Grill not hot enough on high?
    • K
      Karl SimmonsAug 17, 2025
      There are several reasons why your Napoleon Grill might not be reaching high temperatures: * If you're using propane, ensure you're following the correct lighting procedure. All gas grill valves must be off when you turn on the tank valve. Open the tank slowly to let the pressure equalize. * If you're using natural gas, the supply line might be too small; it needs to be sized according to the installation code. * For both propane and natural gas, make sure you preheat the grill with both main burners on high for 10 to 15 minutes.
  • M
    Margaret WilsonAug 19, 2025
    Why does my Napoleon Grill have excessive flare-ups?
    • J
      James RussellAug 19, 2025
      Excessive flare-ups and uneven heat in your Napoleon Grill can be due to: * Incorrect installation of sear plates: Ensure the sear plates are installed with the holes towards the front and the slots on the bottom. * Improper preheating: Preheat the grill with both main burners on high for 10 to 15 minutes. * Excessive grease and ash buildup: Clean the sear plates and drip pan regularly. Do not line the pan with aluminum foil.
  • M
    Mark StuartAug 22, 2025
    What to do if Napoleon BIPRO500-3 infrared burner flashes back?
    • G
      gonzalezkathrynAug 22, 2025
      If your Napoleon Grill's infrared burner flashes back, it may be due to: * Ceramic tiles overloaded with grease drippings and buildup or clogged ports. * Burner overheated due to inadequate ventilation. * Cracked ceramic tile or leaking gasket. To resolve this: 1. Turn the burner off and let it cool for at least two minutes. 2. Relight the burner and let it burn on high for at least five minutes, or until the ceramic tiles glow red evenly. 3. Make sure that accessories cover no more than 75% of the grill surface. 4. Allow the burner to cool and inspect closely for cracks.
  • M
    melissathomasAug 26, 2025
    Why do burners on my Napoleon Grill burn with a yellow flame?
    • M
      Martha FloresAug 26, 2025
      A yellow flame accompanied by the smell of gas in your Napoleon Grill burners is possibly caused by a spider web or other debris, or improper air shutter adjustment. To fix this, thoroughly clean the burner by removing it.
  • B
    barnettkathyAug 28, 2025
    What to do if Napoleon Grill burner output is too low?
    • W
      walterrodneyAug 28, 2025
      If the burner output on your Napoleon Grill's “high” setting is too low, with a rumbling noise, it could be due to: * Lack of gas. * A pinched supply hose. * A dirty or clogged orifice. * Spider webs or other material in the venturi tube. * Propane regulator in “low flow” state. To resolve this: * Check the gas level in the propane cylinder. * Reposition the supply hose. * Clean the burner orifice and venturi tube. * Ensure the lighting procedure is followed carefully.
  • K
    Kim ThorntonAug 31, 2025
    Why do flames lift away from burner on Napoleon Grill?
    • S
      samuel14Aug 31, 2025
      If the flames lift away from the burner, accompanied by the smell of gas, and you're experiencing lighting difficulties with your Napoleon Grill, it's likely due to an improper air shutter adjustment.
  • S
    Seth JonesSep 3, 2025
    Why won't my Napoleon Grill rear/side burners light with igniter?
    • K
      Kimberly FarleySep 3, 2025
      If your Napoleon Grill's rear and side burners won't light with the igniter but will light with a match, it could be due to: * A dead or incorrectly installed battery: Replace with a premium heavy-duty battery. * A loose electrode wire or switch terminal wires: Check that the electrode wire is firmly pushed onto the terminal on the back of the igniter and that the lead wires from the module to the ignition switch are firmly pushed onto their terminals. * Lifting flames on burner.
  • B
    Benjamin ThompsonSep 6, 2025
    Why won't my Napoleon BIPRO500-3 Grill main burner light with igniter?
    • D
      Donna ObrienSep 6, 2025
      If your Napoleon Grill's main burner won't light with the igniter but lights with a match, the jet-fire outlet may be dirty or clogged. Clean the jet-fire outlet with a soft bristle brush.
  • J
    John JohnsonSep 9, 2025
    Why does Napoleon BIPRO500-3 Grill lid look like paint is peeling?
    • J
      Jeremy BakerSep 9, 2025
      The 'paint' peeling inside your Napoleon Grill's lid or hood is not a defect. The finish is porcelain and doesn't peel. The peeling is hardened grease that has dried into paint-like shards. Regular cleaning will prevent this.
  • M
    Mr. Thomas BoydSep 12, 2025
    Why won't burners cross light on my Napoleon Grill?
    • C
      Casey OdonnellSep 12, 2025
      If the burners on your Napoleon Grill won't cross-light each other, it could be due to dirty or corroded cross-light brackets. Clean or replace them as needed.

Summary

Napoleon Presidents Limited Lifetime Warranty

Conditions and Limitations

Details specific exclusions and requirements for the warranty coverage.

Safe Operating Practices

General Information

Propane Cylinder Specifications

Specifies requirements and safety for propane gas cylinders used with the grill.

Gas Hook-Up Instructions

Provides step-by-step guidance for connecting the gas supply to the grill.

Electrical Precautions

Lighting Instructions

Main Burner Lighting

Step-by-step procedure for lighting the primary burners on the gas grill.

Rear Burner Lighting

Instructions for igniting the rear burner, if equipped.

Side Burner Lighting

Instructions for igniting the optional side burner.

Cooking Instructions

Main Burner Use

Techniques for searing and cooking food using the main burners.

Direct Cooking

Method of cooking food directly over heat for searing and quick cooking.

Indirect Cooking

Method for slow, even cooking by placing food away from direct heat.

Rear Burner Use

Guidance on utilizing the rear burner, often for rotisserie cooking.

Cleaning Instructions

Grids And Warming Rack

Methods for cleaning the cooking grids and warming rack.

Control Panel

Instructions for cleaning the grill's control panel safely.

Cleaning Inside The Gas Grill

Procedure for cleaning the interior components of the grill.

Drip Pan

Importance and method for cleaning the drip pan to prevent fires.

Cleaning The Outer Grill Surface

Guidelines for cleaning the exterior finish of the grill.

Maintenance Instructions

Combustion Air Adjustment

How to adjust air shutters for optimal burner flame performance.

Lights

Instructions for replacing the grill's internal lighting bulbs.

Troubleshooting

Ordering Replacement Parts

Warranty Information

Key details needed to process warranty claims and order parts.

Getting Started

Tools Required For Assembly

Lists the necessary tools for assembling the grill.

Built-In Unit Opening Dimensions

Leak Testing Instructions

Rotisserie Kit Assembly Instruction

Electrical Instructions

Main Power Switch

How to turn the main power on and off for the grill's electrical system.

Brightness;Reset

Controls for adjusting light intensity and performing a factory reset.

Motion Sensor

Operation of the motion sensor for automatic light activation.

Colour Settings

How to adjust the color of the control panel lights.

Auto Shut Off

Information on automatic shut-off timers for lights.

Parts List

Napoleon BIPRO500-3 Specifications

General IconGeneral
BrandNapoleon
ModelBIPRO500-3
CategoryGrill
LanguageEnglish

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