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Napoleon BIPRO500RBPSS-3 - User Manual

Napoleon BIPRO500RBPSS-3
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EN
FR
PG.31
www.napoleon.com
N415-0541 APR 11.19
PG.63
APPLY SERIAL NUMBER LABEL FROM CARTON
Serial No.
XXXXXX000000
MODEL NO.
BIPRO500-3
This gas grill must be used only outdoors in a well-venlated space and must not be used inside a
building, garage, screened-in porch, gazebo or any other enclosed area.
DO NOT DISCARD
Wolf Steel Ltd.
214 Bayview Drive,
Barrie, Ontario, CANADA L4N 4Y8
grills@napoleonproducts.com
Noce to Installer: Leave these instrucons with the grill owner for future reference.
Adults and especially children should be alerted to the hazards of high surface temperatures.
Young children should be supervised near the gas grill.
WARNING! CABINET FRAME, CABINET AND COUNTER TOP MUST BE MADE FROM NON-COMBUSTIBLE
MATERIAL WHEN THE APPLIANCE IS NOT INSTALLED WITH THE ZERO CLEARANCE LINER PART NO. BI-3323-ZCL.
WARNING
Do not try to light this appliance without
reading the “LIGHTING” instrucons secon
of this manual.
Do not store or use gasoline or other
ammable liquids or vapors in the vicinity of
this or any other appliance. An L.P. cylinder
not connected for use must not be stored in
the vicinity of this or any other appliance.
If the informaon in these instrucons is
not followed exactly, a re or explosion may
result, causing property damage, personal
injury or death.
DANGER
IF YOU SMELL GAS:
• Shut o gas to the appliance.
• Exnguish any open ame.
• Open lid.
• If odor connues, keep away from the
appliance and immediately call your gas
supplier or re department.
!
!
!
N415-0541 APR 11.19.indd 1 4/11/2019 4:27:00 PM

Questions and Answers

  • E
    Erin WilliamsAug 12, 2025
    What to do if my Napoleon BIPRO500RBPSS-3 Grill has excessive flare-ups and uneven heat?
    • J
      James NguyenAug 13, 2025
      If you're experiencing excessive flare-ups or uneven heat on your Napoleon Grill, make sure the sear plates are correctly installed with the holes towards the front and the slots on the bottom. Proper preheating, with both main burners on high for 10 to 15 minutes, is also important. Regularly clean the sear plates and drip pan, avoiding aluminum foil lining. Refer to the cleaning instructions for guidance.
  • A
    Alyssa WilliamsAug 16, 2025
    Why does my Napoleon BIPRO500RBPSS-3 Grill have low heat even when the valve is on high?
    • C
      Christopher SheppardAug 16, 2025
      If your Napoleon Grill has low heat or flame, especially when the valve is on high, several factors could be responsible. For propane, ensure you're following the correct lighting procedure, turning the tank on slowly to equalize pressure, with all gas grill valves in the off position. For natural gas, the supply line might be undersized, requiring proper sizing according to the installation code. For both gas types, ensure you preheat the grill with both main burners on high for 10 to 15 minutes.
  • S
    Stacy SnyderAug 20, 2025
    Why do the burners on my Napoleon Grill burn with a yellow flame?
    • G
      Glen GreerAug 20, 2025
      If the burners on your Napoleon Grill burn with a yellow flame and a gas smell, it's possibly due to a spider web or debris, or improper air shutter adjustment. Thoroughly clean the burner after removing it, following the general maintenance instructions. A qualified gas installer should slightly open the air shutter according to combustion air adjustment instructions.
  • M
    Mathew BradleyAug 25, 2025
    What to do if the infrared burner flashes back on my Napoleon BIPRO500RBPSS-3?
    • J
      Jillian DavisAug 25, 2025
      If your Napoleon Grill's infrared burner flashes back, creating a loud 'whoosh' and dimming, it's likely due to grease build-up on the ceramic tiles or clogged ports. Other potential causes include overheating from inadequate ventilation, cracked ceramic tiles, or leaks in the gasket or burner housing. To resolve this: * Turn the burner off and let it cool for at least two minutes. * Relight it and burn on high for five minutes, until the tiles glow red evenly. * Make sure no more than 75% of the grill surface is covered. If cracks are present, contact your Napoleon dealer for a replacement burner assembly.
  • M
    Matthew ZimmermanAug 27, 2025
    Why does “paint” appear to be peeling inside the lid of my Napoleon Grill?
    • E
      Erica RobertsAug 27, 2025
      If you see what looks like peeling paint inside the lid or hood of your Napoleon Grill, don't worry, it's not a defect. The finish is porcelain and won't peel. This is hardened grease that has dried into paint-like shards. Regular cleaning, as described in the cleaning instructions, will prevent this.
  • R
    Robert GarnerAug 31, 2025
    How to fix Napoleon BIPRO500RBPSS-3 burners that won't cross light?
    • S
      smithlorraineAug 31, 2025
      If the burners on your Napoleon Grill won't cross-light each other, the cross-light brackets might be dirty or corroded. Clean or replace them as needed.
  • M
    Mr. Frederick CrawfordSep 4, 2025
    Why are the flames lifting away from the burner on my Napoleon Grill?
    • R
      Ricardo RamosSep 4, 2025
      If the flames on your Napoleon Grill lift away from the burner, accompanied by a gas smell and lighting difficulties, the air shutter adjustment is likely incorrect. A qualified gas installer should slightly close the air shutter, following combustion air adjustment instructions.
  • M
    Martha JohnsonSep 7, 2025
    Why don't the lights and side/rear burner ignition work on my Napoleon Grill?
    • T
      Tracy PettySep 8, 2025
      If the illumination and side/rear burner ignition on your Napoleon Grill do not work, the grill may not be receiving electric power. Check for a power outage in your area, ensure the grill is properly connected to the power, verify the red indicator is ON in the control box, and check if the fuse on the wire in the cabinet is broken.

Summary

Product Safety and Compliance

General Safety and Operating Precautions

Critical warnings for gas leak, fire hazards, high temperatures, and proper ventilation.

Product Specifications and Exposure Information

Details on certifications, chemical exposure warnings, and gas supply requirements.

Electrical Safety Precautions

Guidelines for safe electrical connections and usage to prevent shock or damage.

Grill Operation and Usage

Safe Operating Practices

Essential rules for safe outdoor use, fuel handling, and pre-operation checks.

Lighting and Cooking Instructions

Step-by-step guide for lighting burners and methods for cooking food.

Illumination System Operation

How to control brightness, motion sensor, and change light modes and colors.

Maintenance, Cleaning, and Testing

Grill Cleaning Procedures

Instructions for cleaning cooking grids, interior, exterior surfaces, and drip pan.

Routine Maintenance and Adjustments

Guidance on annual servicing, combustion air adjustment, and burner care.

Leak Testing and Rotisserie Assembly

Procedures for leak testing gas connections and assembling the rotisserie kit.

Installation and Parts Management

Getting Started with Grill Assembly

Steps for unpacking, identifying parts, and initial assembly.

Built-In Unit Installation Requirements

Dimensions and clearances for built-in installations, including electrical box placement.

Replacement Parts and Warranty Claims

Information on ordering parts, warranty validation, and exclusions.

Troubleshooting Guide

Troubleshooting Common Grill Issues

Solutions for common problems like low heat, uneven flames, and ignition failures.

Napoleon BIPRO500RBPSS-3 Specifications

General IconGeneral
ModelBIPRO500RBPSS-3
CategoryGrill
Fuel TypePropane or Natural Gas
Cooking Area500 sq. in.
Main Burners4
Burner Count4
Infrared BurnerYes
Rotisserie KitIncluded
MaterialStainless Steel
Dimensions36.5 x 23.5 x 23.5 inches
BTU Output80, 000 BTU
Ignition TypeElectronic Ignition

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