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Amanda FischerSep 23, 2025
What to do if my Napoleon XIR3N Indoor Fireplace runs out of propane gas?
- MMark BooneSep 23, 2025
If your Napoleon Indoor Fireplace isn't working, and it uses propane, make sure to fill the tank.
What to do if my Napoleon XIR3N Indoor Fireplace runs out of propane gas?
If your Napoleon Indoor Fireplace isn't working, and it uses propane, make sure to fill the tank.
What to do if the flame is hitting the glass in my Napoleon XIR3N Indoor Fireplace?
If the flame in your Napoleon Indoor Fireplace is hitting the glass, logs, rocks, media, or combustion chamber, check that the glass, logs, rocks, and media are correctly positioned. Also, open the air shutter to allow more primary air. Verify the input rate by checking the manifold pressure and orifice size as specified by the rating plate. Ensure the door gasketing is intact and sealing tightly. Confirm that both vent liners are free of holes and well-sealed at all joints. Lastly, ensure that the minimum rise per foot (meters) has been adhered to for any horizontal venting.
What causes my Napoleon XIR3N Indoor Fireplace to spill, and how can I fix it?
If your Napoleon Indoor Fireplace is spilling, check the door seal and inspect for any exhaust damage. Ensure that the venting is correctly installed. Also, the room may be experiencing negative pressure; try increasing the fresh air supply.
How to reset the ignition box on a Napoleon Indoor Fireplace after a lockout?
To reset the ignition box on your Napoleon Indoor Fireplace when it's locked out, you can try one of these methods: 1. Turn off the power supply and remove batteries (if used) from the back-up battery pack. 2. To reset the DFC Board when the LED is blinking 3 times, turn the system off by pressing the ON/OFF button, wait about 2 seconds, and then press the ON/OFF button again. The DFC Board will reset, and the ignition sequence will restart. 3. To reset the DFC Board by cycling the flame, in manual flame control mode, use the down arrow button to reduce the flame to off (indicated by 'OFF' on the transmitter LCD screen), wait about 2 seconds, and then press the up arrow button to restart the ignition sequence.
How do I clear a vent blockage in my Napoleon XIR3N?
If there's a blockage in the vent of your Napoleon Indoor Fireplace, remove the obstruction. In very cold conditions, ice may build up on the terminal and should be removed. To help prevent this, wrap vent lengths in unheated spaces (attics, garages, crawl spaces) with an insulated mylar sleeve, ensuring the sleeve doesn't sag. Contact your local authorized dealer for more details.
What causes white film to form on my Napoleon Indoor Fireplace?
The white/grey film that forms on your Napoleon Indoor Fireplace is caused by sulfur from the fuel being deposited on the glass, logs, or combustion chamber surfaces.
How do I remove paint from the pilot of my Napoleon Indoor Fireplace?
If the pilot has been painted on your Napoleon Indoor Fireplace, use a scrub pad to remove the paint from the pilot hood, ignitor, and flame sensor.
Why is my Napoleon XIR3N not responding to the remote?
If your Napoleon Indoor Fireplace isn't responding, check that the 3-position switch on the receiver is in the 'REMOTE' position (middle).
How do I troubleshoot an over-fired Napoleon XIR3N Indoor Fireplace?
To check if your Napoleon Indoor Fireplace is over-fired or underfired, check the pressure readings. Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. The gauge should read as described on the chart. Check that the main burner is operating on ‘HI’. Outlet pressure can be checked the same way using screw (B). The gauge should read as described on the chart. Check that the main burner is operating on ‘HI’. After taking pressure readings, be sure to turn screws clockwise firmly to reseal, but do not over-torque.
How do I fix poor flame rectification on my Napoleon XIR3N Indoor Fireplace?
To address poor flame rectification or a contaminated sensor rod in your Napoleon Indoor Fireplace: * Verify that the flame is engulfing the sensor rod to increase flame rectification. * Ensure the correct pilot orifice is installed and that the inlet gas specifications match the manual. The flame carries the rectification current, so if the flame lifts from the pilot hood, the circuit is broken. A wrong orifice or high inlet pressure can cause this. * Clean the sensor rod.
General| Fuel Type | Natural Gas or Propane |
|---|---|
| Ignition System | Electronic Ignition |
| Vent Type | Direct Vent |
| Control Type | Remote Control |
| Log Set | Included |
| Type | Direct Vent Gas Fireplace |
| Burner | Dual Burner |
