NEC Xen Topaz - Holding; Transferring Calls; Placing a Call on Hold; Retrieving a Held Call; Placing a Call on Exclusive Hold; Transferring a Call to another Extension

Hold / Transferring Calls
Holding a Call / Retrieving a Held Call
(
Talkin
g)
HOLD
 In case of Intercom, the call shall be held as “Exclusive Hold” on your phone.
 This operation puts your outside call on System Hold. Other extension user can take the call off Hold.
Holding a Call Exclusively
 System setting is necessary to use Exclusive Hold. Ask your Supplier.
 This operation puts your outside call on Exclusive Hold. Other extension user can not take the call off Hold.
External Trunk Key HOLD
Hold Retrieve
(
Flashin
g)
Internal CALL HOLD
(
Flashin
g)
Trunk Ke
y
Hold Retrieve
(
Talkin
g)
(
Flashin
g)
Exclusive Hold Ke
y
CALL
(
851+45
)
(
Flashin
g)
Retrieve a held outside call (if your extension doesn’t have Trunk Keys)
Trunk No.
y
ou want to retrieve
CALL1
7 7 2 ? ?
TRFR
Transferring a Call to another Extension
 If your phone has DSS or One-Touch key, just press it instead of “HOLD and Extension Number”
operation.
(
Talkin
g)
HOLD
? ? ?
Extension Numbe
r
(
Announce
)
TRFR
(
To answer own held Trunk
)
9