35
Version: 9a
13.11.2018
EN
Problem Reason Solution
3. No feeding after 20 seconds of starting.
There are three stages for the feeding process.
Stage one is during the rst several minutes, feeding is constant. „Feeding“ is showing on the LCD
display
Stage two is the following couple minutes, the feeding light is o.: „Light“ showing on the display
The last stage is that feeding will be done every several seconds all the time after previous stages.
A. For the rst stage (during rst
several minutes)
Feed unit is blocked. Check the auger is blocked
or not.
There is a problem with the
connection between motor
and auger
Check the screws between
auger and motor if they are
loose or not.
Or the auger might jump out
No fuel in the hopper Fill the fuel into the hopper
B. For the second stage It is normal Please be patient
C. Regarding the last stage Feed unit is blocked. Check the auger is blocked
or not.
There is a problem with the
connection between motor
and auger
Check the screw between
auger and motor if it is
loose or not or the auger
might jump out
No fuel in the hopper Fill the fuel into the hopper.
4. Feeding not properly
A. too much wood pellet and cannot
burn in time
The level of feeding speed
is too high
Accelerate the combusti-
on fan‘s speed or Feeding
quantity
B. The re is o, not enough wood
pellets can be burned
The level of feeding speed
is too low
Lower the combustion fan‘s
speed or feeding quantity
5. After ignition the power is o
15 min later.
Pellet feeder unit is o or
pellet is too little.
30˚C temperature switch
breaks or the connection
wires of the switch are loose.
Pressure Switch is broken
in the stove
Check the pellet feeder unit
and restart.
Check the connection wires
or change the 30˚C
temperature switch.
Replace or repair the device
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