Home
Neopost
Digital Mailing system
IS-420
Neopost IS-420 User Manual
4
of 1
of 1 rating
202 pages
Give review
Manual
Specs
To Next Page
To Next Page
Loading...
User Guide
IS-420
Mailing sy
st
em
2
Table of Contents
Table of Contents
4
1 Read this First
6
What You will Find in this Manual
8
Safety Requirements
10
How to Disconnect Your Mailing System
14
2 Meet Your Mailing System
16
System Layout
18
Accessories
20
Control Panel Features
21
Connections
24
Power Management
26
How to Turn the Mailing System to Sleep Mode
26
How to Turn the Mailing System to off Mode
27
3 Processing Mail
28
Choosing a Type of Stamp
30
Preparing and Starting Your Work Session
32
How to Sort Mail
33
How to Log in and Start a Work Session
34
How to Change the Current 'Type of Stamp
36
Frequently Asked Questions
37
Processing [Standard] Mail
38
How to Apply Standard Postage (Settings)
38
How to Apply Standard Postage (Running Mail)
41
How to Correct the Postage Amount (Settings)
45
How to Correct the Postage Amount (Running Mail)
46
Printing [PPI] Mail (if Available on the Model)
48
How to Process PPI Mail (Settings)
48
How to Process PPI Mail (Running Mail)
49
Date Correction] Mode (if Available)
54
How to Correct Date on Mail (Settings)
54
How to Correct Date on Mail (Running Mail)
55
Amount Correction] Mode (if Available)
57
How to Correct the Postage Amount (Settings)
57
How to Correct the Postage Amount (Running Mail)
58
Printing [Received] for Incoming Mail
60
How to Process Incoming Mail (Settings)
60
How to Process Received Mail (Running Mail)
61
Running [No Printing] Mail
62
How to Process Mail Without Printing (Settings)
62
How to Process Mail Without Printing (Running Mail)
63
Settings Details
64
How to Change Accounts
64
How to Select a Rate
65
How to Enter Postage Manually
67
How to Select a PPI
68
How to Change the Weighing Type
70
How to Enter the Weight Manually
71
Entering Weight Manually
71
How to Change the Date
72
How to Add (or Cancel) a Text on the Stamp
73
How to Add (or Cancel) an Ad die on the Stamp
74
Advanced Operations
77
Filling the Label Dispenser
79
4 Money Operations
80
Overview
82
Managing Funds
83
How to Check the PSD (Meter) Funds
83
How to Add Funds to the PSD (Meter)
84
Unlocking the PSD (Postal Inspection)
86
How to Unlock the PSD
86
How to Check the Date of the Next Call
86
5 Managing Accounts and Assigning Rights
88
Accounting and Assigning Rights Overview
90
Selecting an 'Account Mode
91
Guidelines to Setup an Account
92
How to Change a Shared PIN Code
93
Selecting an 'Account Mode
96
How to Display and Change the 'Account Mode
96
Managing Accounts
97
How to Create an Account
98
How to View / Edit Account Information
99
How to Activate / Deactivate an Account
99
How to Delete an Account
100
How to Export an Account List
101
How to Import Accounts
102
6 Reports
104
Reports Overview
106
Generating a Report
108
How to Generate a Report (as a User)
108
How to Generate a Report (as Supervisor)
108
Counter Data
109
Postage Data
111
Funds Data
113
Account Data
115
How to Generate the Account List Report
115
Single Account Report
116
System Data
118
7 Online Services
120
Online Services Overview
122
Connecting to Online Services
123
How to Call Online Services Manually (as a User)
124
How to Call Online Services Manually (as Supervisor)
124
How to Test the Connection to Online Services
125
Uploading Statistics
126
How to Upload Report Data to the Online Services Server
126
System Online Services
127
8 Configuring Your Mailing System
128
Settings Overview
130
Logging in / out as the Supervisor
131
How to Log in as Supervisor
131
How to Exit the Supervisor Mode
131
Changing the Display Language
132
How to Change the Display Language
132
How to Change the Display Language by Default
132
Enabling/Disabling Sounds
133
How to Enable / Disable the Beeps
133
How to Change the Beeps by Default
133
Display Settings
134
How to Adjust the Display Contrast
134
How to Change the Display Contrast by Default
134
System Time-Outs and Settings
135
How to Adjust the Time-Outs
135
How to Change System Time-Outs
136
How to Activate / Deactivate Smart Start
137
High Value, Low Funds Warnings and PIN Codes (if Present)
138
How to Set the High-Value Warning Amount
138
How to Set the Low-Funds Threshold
138
How to Set/Cancel a Funding PIN Code
139
Weighing Settings
140
How to Change the Default Weighing Type
140
How to Activate the Automatic Weight Detection on the WP
141
How to De-Activate the Automatic Weight Detection on the WP
141
How to Zero the Weighing Platform
142
How to Tare the Weighing Platform
142
How to Rezero the Weighing Platform
142
How to Tare the Weighing Platform
143
How to Change the GEO Code
144
Postage Imprint Default Settings
145
How to Change the Default Rate
145
How to Change the Default PPI
145
How to Change the Default Text
146
How to Change the Default Ad die
146
How to Set the Automatic Date Advance Time
148
How to Set the Default Printing Offset
149
Imprint Memories
150
How to Create an Imprint Memory
151
How to Edit / Modify an Imprint Memory
151
How to Delete an Imprint Memory
152
Connection Settings
153
How to Set the Postal/Online Services Connection
153
How to Set the Analog Modem Parameters
154
How to Set LAN (High-Speed Internet) Parameters
154
Time and Date Management
155
How to Check/Adjust the Machine Time and Date
155
9 Options and Updates
156
Options and Updates Process
158
How to Access the Options and Updates Menu
158
Using the Mailbox
159
How to Read Messages
159
How to Delete Messages
159
How to Delete Messages
160
Managing Options
161
How to Display the Options
161
How to Load New Options
162
Managing Custom Text Messages (if Available)
163
How to Display the List of Text Messages
163
How to Add a New Text Message
163
How to Modify or Delete a Text Message
164
Managing Ad die
165
How to Display the List of Ad dies
165
How to Modify or Delete an Ad die
165
How to Download New Ad dies
166
Managing Postal Rates
167
How to Check Your Rate Updates
167
How to Download New Postal Rates
167
Managing Prepaid Imprints (PPI)
168
How to Display the List of Ppis
168
How to Add or Delete Ppis
168
Updating System Software
170
How to Update the System Software
170
10 Maintaining Your Mailing System
172
Maintaining the Ink Cartridge
174
How to Display Ink Level and Cartridge Data
175
How to Align the Print Heads
176
How to Clean the Print Heads Automatically
178
How to Clean the Print Heads Manually
178
How to Change the Ink Cartridge
179
Changing the Ink Cartridge
179
Filling the Moistener (if Available)
181
How to Fill the Moistener
181
Cleaning the Mail Path
182
Maintenance Processes
183
How to Run the Installation Wizard
184
How to Run the Registration Update
185
11 Troubleshooting
186
Paper Jamming
188
How to Clear Mail Jammed in the Base
188
Label Jamming
189
How to Clear a Label Jammed in the Base
189
Weighing Problems
190
Diagnostics and System Data
191
How to Access Diagnostic Data
192
How to Display Software Data
192
How to Display Hardware Data
192
How to Display the Event Lists
193
How to Display the Machine Counters
193
12 Specifications
194
Mail Specifications
196
Recommended Operating Conditions
197
General Specifications
198
Operating Specifications
199
Index
200
Other manuals for Neopost IS-420
Installation Guide
11 pages
4
Based on 1 rating
Ask a question
Give review
Questions and Answers:
Need help?
Do you have a question about the Neopost IS-420 and is the answer not in the manual?
Ask a question
Neopost IS-420 Specifications
General
Type
Digital Mailing System
Connectivity
LAN
Printing Resolution
300 dpi
Display
LCD
Feeder Type
Automatic
Printing Technology
Inkjet
Power Supply
50/60 Hz
Related product manuals
Neopost IS-480
302 pages
Neopost IS-350
216 pages
Neopost IS-330
216 pages
Neopost IS-5000
319 pages
Neopost IJ 80
143 pages
Neopost IN-600 Series
252 pages