If your storage system has DC power supplies, disconnect the power cable block from the
power supply units (PSUs).
a. Press down on both of the locking latches, and then rotate both latches downward at the same time.
b. Pull the controller module about 3 inches out of the chassis to disengage power.
c. Remove any cables connected to the System Management module. Make sure that label where the
cables were connected, so that you can connect them to the correct ports when you reinstall the
module.
d. Rotate the cable management tray down by pulling the buttons on both sides on the inside of the cable
management tray and then rotate the tray down.
e. Depress the system management cam button. The cam lever moves away from the chassis.
f. Rotate the cam lever all the way down and remove the System Management module from the
controller module.
g. Place the System Management module on an anti-static mat, so that the boot media is accessible.
4. Remove the boot media from the management module:
a. Press the blue locking button.
b. Rotate the boot media up, slide it out of the socket, and set it aside.
5. Install the replacement boot media into the System Management module:
a. Align the edges of the boot media with the socket housing, and then gently push it squarely into the
socket.
b. Rotate the boot media down toward the locking button.
c. Push the locking button, rotate the boot media all the way down and then release the locking button.
6. Reinstall the System Management module:.
a. Rotate the cable management tray up to the closed position.
b. Recable the System Management module.
Step 2: Transfer the boot image to the boot media
The replacement boot media that you installed is without an ONTAP image so you need to transfer an ONTAP
image using a USB flash drive.
Before you begin
• You must have a USB flash drive, formatted to FAT32, with at least 4GB capacity.
• You must have a copy of the same image version of ONTAP as what the impaired controller was running.
You can download the appropriate image from the
Downloads section on the NetApp Support Site
◦ If NVE is supported, download the image with NetApp Volume Encryption, as indicated in the download
button.
◦ If NVE is not supported, download the image without NetApp Volume Encryption, as indicated in the
download button.
• If your system is an HA pair, you must have a network connection between the node management ports of
the controllers (typically the e0M interfaces).
Steps
1. Download and copy the appropriate service image from the
NetApp Support Site to the USB flash drive.
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