What to do if my NETGEAR Wireless Router cannot access the internet but the Internet LED is on?
If your NETGEAR Wireless Router's Internet LED is on but you still cannot access the internet, try the following: * Register the cable MAC address or device MAC address of your modem router with your cable service provider. * If your computer uses DHCP, reboot it and check the gateway address.
What to do if Internet LED is off on NETGEAR C3700?
If the Internet LED is off on your NETGEAR Wireless Router connected to cable, ensure the coaxial cable connections are secure at both the router and the wall. Also, confirm your cable service provider has provisioned your cable Internet service and can verify the signal quality. Remove any extra splitters on the cable line and run a 'home run' back to where the cable enters your home.
What to do if LAN LED is off for a port with an Ethernet connection on NETGEAR Wireless Router?
If the LAN LED is off for a port with an Ethernet connection on your NETGEAR Wireless Router, make sure the Ethernet cable connections are secure at both the router and the connected hub or computer. Also, ensure that the connected hub or computer is powered on and that you are using the correct cable.
What to do if all LEDs are off on NETGEAR C3700 Wireless Router?
If all LEDs are off when your NETGEAR Wireless Router is plugged in, make sure the power cord is properly connected to both the router and a functioning power outlet. Also, check that you're using the 12 VDC power adapter from NETGEAR specifically for this product. If the issue continues, it may indicate a hardware problem, and you should contact technical support.
Why my NETGEAR C3700 does not save the changes I have made?
If your NETGEAR Wireless Router isn't saving the changes you make, make sure to click the Apply button before navigating away from the configuration screen. Also, try refreshing or reloading the page in your web browser, as it might be showing a cached version of the old configuration.
What to do if path is not working when using Ping to test the path from a Windows PC to a remote device with NETGEAR C3700?
If the path isn't working when using Ping to test the path from a Windows PC to a remote device on your NETGEAR Wireless Router, check that the Internet LED is lit. If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Setup screen. Also, make sure that your computer has the IP address of your modem router listed as the default gateway and that the network address of your computer is different from the network address of the remote device.
General| Wi-Fi band | Dual-band (2.4 GHz / 5 GHz) |
|---|---|
| Wi-Fi standards | 802.11a, 802.11b, 802.11g |
| Top Wi-Fi standard | Wi-Fi 4 (802.11n) |
| WLAN data transfer rate (max) | 600 Mbit/s |
| WLAN data transfer rate (first band) | 300 Mbit/s |
| Ethernet LAN | Yes |
| Cabling technology | 10/100/1000Base-T(X) |
| Networking standards | IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3ab, IEEE 802.3u |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Ethernet LAN interface type | Gigabit Ethernet |
| Memory card slot(s) | No |
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| Product type | Tabletop router |
| Product color | Black |
| Power source type | DC |
| Security algorithms | WPA, WPA2-PSK |
| Cables included | LAN (RJ-45) |
Weight and Dimensions| Depth | 41 mm |
|---|---|
| Width | 113 mm |
| Height | 193 mm |
| Weight | 352 g |
Details about the items included in the modem router package.
Describes the LEDs and buttons on the front of the modem router.
Shows the connections and buttons located on the rear panel.
Guidelines for optimal placement of the modem router for wireless range.
Instructions on connecting the modem router to the network infrastructure.
How to establish a wired or WiFi connection to the modem router.
Explains the different types of logins for the modem router and network.
Step-by-step guide to access the modem router's web interface.
Steps to inform your ISP about the new modem router installation.
How to set the starting frequency for the cable connection.
How to track the modem router's initialization and provisioning process.
Configuring essential settings for the modem router's internet connection.
How to enable and configure parental controls for network content filtering.
Blocking specific websites using keywords or domain names.
Configuring rules to block specific internet services or applications.
Setting up a schedule for blocking internet sites and services.
Exempting a specific computer from content blocking rules.
Configuring the modem router to send email alerts for security events.
Information on compatible USB drives and file systems.
Steps to connect and access a USB drive from network computers.
Configuring network device names, workgroups, and folder permissions.
Setting up and using FTP protocol for file transfer.
Managing shared folders on the connected USB storage device.
Creating new network folders on the USB storage device.
Modifying existing network folder settings for shared USB drives.
Configuring the modem router to allow only specific USB devices.
Procedures for safely disconnecting a USB drive from the modem router.
Configuring wide area network (WAN) settings like MTU and firewall.
Adjusting the Maximum Transmission Unit (MTU) for network performance.
Configuring a DMZ server to improve compatibility with certain applications.
Customizing the name displayed for the modem router on the network.
Modifying the modem router's IP address and subnet mask for the LAN.
Defining the range of IP addresses the modem router assigns via DHCP.
Assigning fixed IP addresses to specific devices on the local network.
Simplifying WiFi connection setup using the WPS feature.
Configuring fundamental wireless network settings like SSID and security.
Modifying WPA/WPA2 security settings and passphrases for WiFi.
Creating a separate WiFi network for guests with limited access.
Enabling or disabling the 2.4 GHz and 5 GHz wireless radios.
Configuring WPS settings for easy wireless device connection.
Restricting WiFi access to specific devices using MAC addresses.
Setting up Dynamic DNS for accessing the network remotely by domain name.
Enabling UPnP to facilitate device discovery and connection on the network.
Checking the current operational status and information of the modem router.
Displaying detailed information about the cable modem connection status.
Showing the configuration and status of the WAN (Internet) port.
Viewing details about the modem router's wireless network configurations.
Instructions for restarting the modem router to resolve issues.
Switching the modem router's operational mode (router or bridge).
Accessing logs to review the modem router's operational history.
Visualizing connected devices and network topology.
Backing up, restoring, or resetting modem router configuration settings.
Steps to change the administrative login password for the modem router.
Reviewing logs that capture modem router events and activities.
Using the ping utility to test network connectivity and reachability.
Using traceroute to diagnose network path and latency issues.
Scanning and viewing nearby wireless networks or access points.
Checking and modifying the WiFi channel to reduce interference.
Enabling and configuring remote access to manage the router over the Internet.
Allowing incoming internet traffic to reach specific local servers or applications.
Dynamically opening ports for specific applications based on outbound traffic.
Using the modem router's LED indicators to diagnose connection issues.
Steps to troubleshoot and resolve issues preventing login to the modem router.
Steps to diagnose and fix problems with the internet service provider connection.
Using the ping utility to test TCP/IP network connectivity.
Verifying the LAN path to the modem router using the ping command.
Testing the path from a PC to a remote device using the ping command.
Information on restoring the modem router to its original factory settings.
Detailed technical specifications and hardware information for the modem router.
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