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5. Troubleshooting
This chapter gives information about troubleshooting the gateway. For the common
problems listed, go to the section indicated.
• Have I connected the gateway correctly?
Go to Basic Functions .
• I cannot access the gateway configuration with my browser.
Go to Access the Gateway Menu .
• I have configured the gateway but I cannot access the Internet.
Go to Troubleshoot the ISP Connection .
• I cannot remember the gateway’s configuration password or I want to clear the
configuration and start over again.
Go to Factory Default Settings on page 40.
Tip: NETGEAR provides helpful articles, documentation, and the latest
software updates at
http://www.netgear.com/support.
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