NOTE: If you use high-speed fiber Internet service, you might not need a
separate modem. Contact your Internet service provider (ISP) for more
information.
You cannot access the Internet
If you can access your router but not the Internet, check to see if the router can obtain
a Internet IP address from your Internet service provider (ISP). Unless your ISP provides
a fixed IP address, your router requests an IP address from the ISP. You can determine
whether the request was successful using the router web interface.
To check the Internet IP address:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, check to see that an IP address is shown for the Internet
port.
If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP.
6. If your router did not obtain an IP address from your ISP, click Connection Status.
The Connection Status window displays.
7. Click Release.
Your router releases its DHCP lease.
8. Click Renew.
Your router attempts to get an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your
modem to recognize your new router by restarting your network. For more information,
see Sequence to restart your network on page 180.
If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
User Manual185Troubleshooting
Nighthawk WiFi 7 Tri-Band Router Model RS300, Model RS280
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