Chapter 14 Troubleshooting
Quick tips......................................................................................... 180
Sequence to restart your network............................................ 180
Check the power adapter and Ethernet cable connections.. 180
Check the WiFi settings............................................................. 180
Check the network settings...................................................... 181
Reboot the router from its router web interface......................... 181
Troubleshoot with the LEDs.......................................................... 182
Standard LED behavior when the router is powered on...... 182
Power LED is off ......................................................................... 182
Power LED stays solid amber or blinking amber................... 182
Internet or Ethernet LAN port LEDs are off............................. 183
WiFi LED is off............................................................................. 183
You cannot log in to the router..................................................... 183
You cannot access the Internet..................................................... 185
Troubleshoot Internet browsing................................................... 187
Changes are not saved.................................................................. 187
Troubleshoot WiFi connectivity.................................................... 187
Troubleshoot your network using the ping utility...................... 188
Test the LAN path to your router............................................. 188
Test the path from a Windows-based computer to a remote
device.......................................................................................... 189
8
Nighthawk WiFi 7 Tri-Band Router Model RS300, Model RS280