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NETGEAR RAXE500

NETGEAR RAXE500
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User Manual
Nighthawk AXE11000
Tri-Band WiFi 6E Router
Model RAXE500
NETGEAR, Inc.
350 E. Plumeria DriveApril 2021
San Jose, CA 95134, USA202-12165-01

Table of Contents

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NETGEAR RAXE500 Specifications

General IconGeneral
WiFi SpeedsUp to 10.8Gbps
WiFi BandsTri-Band
2.4GHz Band SpeedUp to 1.2Gbps
5GHz Band SpeedUp to 4.8Gbps
6GHz Band SpeedUp to 4.8Gbps
Processor1.8GHz Quad-Core Processor
Beamforming TechnologyYes
MU-MIMOYes
OFDMAYes
WiFi Technology802.11ax
Memory512MB NAND Flash and 1GB RAM
Ethernet Ports1 x 2.5Gbps WAN, 4 x 1Gbps LAN
USB Ports2 x USB 3.0
Antenna8 high-performance internal antennas
SecurityWPA3, VPN support
Weight2.86 lb (1.3 kg)

Summary

Hardware Setup

Unpack your router

Describes the router, power adapter, and Ethernet cable included in the package.

Top panel LEDs and buttons

Explains the status LEDs and buttons on the router's top panel.

Rear panel

Details the connectors and buttons located on the router's rear panel.

Extend the antennas

Instructions on how to extend the router's antennas for optimal placement.

Router label

Information about the label on the router, including login details.

Position your router

Guidelines for placing the router for best WiFi coverage.

Connect your router to a modem

Step-by-step guide to physically connect the router to the modem.

Wall-Mount Your Router

Instructions on how to mount the router on a wall using mounting holes.

Connect to the network and access the router

Connect to the network

Explains how to connect devices via wired Ethernet or WiFi.

Types of logins

Describes different login credentials needed for the router and services.

Install and manage your router with the Nighthawk app

Guide to using the Nighthawk mobile app for setup and management.

Use a web browser to access the router

How to access the router's web interface for configuration.

Change the language

Steps to change the display language of the router's web interface.

Specify Your Internet Settings

Use the Internet Setup Wizard

Guided process to configure Internet connection settings automatically.

Manually set up the Internet connection

Detailed steps for manual Internet connection configuration.

Manage a Multi-Gig Internet connection

Settings for high-speed Internet connections using Multi-Gig ports.

Specify IPv6 Internet connections

Configuration options for IPv6 network setup.

Manage the MTU size

Adjusting Maximum Transmission Unit settings for network performance.

Control Access to the Internet

Manage NETGEAR Armor

Activate and manage the NETGEAR Armor security service for network protection.

Enable access control to allow or block access to the Internet

Configure rules to allow or block devices from accessing the Internet.

Use keywords to block Internet sites

Block access to websites using specific keywords in URLs.

Delete keywords from the blocked list

Remove previously added keywords from the website blocking list.

Block services from the Internet

Prevent specific network services or applications from accessing the Internet.

Prevent blocking on a trusted computer

Exempt a specific computer from Internet access controls.

Manage network access control lists

Create and manage lists of devices allowed or blocked from the network.

Schedule when to block Internet sites and services

Set time-based rules for blocking websites and services.

Set up security event email notifications

Configure the router to send email alerts for security events.

Manage Network Settings

View or change the WAN settings

Configure wide area network settings like MTU and NAT.

Set up a default DMZ server

Designate a device to bypass firewall for specific applications.

Change the Routers Device Name

Assign a custom name to the router for network identification.

Change the LAN TCPIP settings

Modify local network IP address and subnet mask.

Specify the IP addresses that the router assigns

Configure the DHCP server's IP address pool.

Disable the DHCP server feature in the router

Turn off the router's DHCP service.

Manage reserved LAN IP addresses

Assign static IP addresses to specific devices.

Use the WPS Wizard for WiFi connections

Simplify WiFi device connection via WPS.

Specify basic WiFi settings

Configure SSID, security type, and channel for WiFi bands.

Change the WiFi mode

Adjust wireless standards and speeds for each band.

Change the WiFi password or the WiFi security

Update WiFi network name and security protocol.

Set up a guest WiFi network

Create isolated WiFi networks for visitors.

Control the WiFi radios

Turn the router's WiFi transmitters on or off.

Enable or disable AX WiFi

Configure WiFi 6 (802.11ax) features for improved performance.

Enable or disable 2040 MHz coexistence for the 2.4 GHz radio

Optimize 2.4GHz band performance by managing channel widths.

Enable or disable OFDMA

Configure OFDMA for efficient data transmission in WiFi 6.

Change the Transmission Power Control

Adjust the WiFi signal's transmission power.

Set up a WiFi schedule

Define times when the WiFi network is active or inactive.

Set up the router as a WiFi access point

Configure the router to extend an existing network.

Set up a bridge for a port group or VLAN tag group

Configure port or VLAN bridging for specific traffic.

Manage custom static routes

Define specific paths for network traffic.

Enable or disable implicit beamforming

Optimize WiFi signal direction towards connected devices.

Enable or disable airtime fairness

Ensure equal network time allocation for all WiFi clients.

Enable or disable MU-MIMO

Configure Multi-User, Multiple Input, Multiple Output for better multi-device performance.

Enable or disable Smart Connect

Combine 2.4GHz and 5GHz bands under a single SSID.

Improve network connections with Universal Plug and Play

Enable UPnP for automatic device configuration and service discovery.

Set Up the Router in Bridge Mode

Configure the router to act as a transparent bridge.

Manage Ethernet Port Aggregation to a LAN Device

Combine multiple LAN ports for increased bandwidth.

Manage Your Router

Update the router firmware

Check for and install the latest router firmware for security and features.

Change the admin password

Update the password for accessing the router's administrative interface.

Enable admin password recovery

Set up security questions for password retrieval.

Recover the admin password

Procedure to retrieve a forgotten router admin password.

View information about the router and the Internet and WiFi settings

Access status and configuration details of the router.

Display the statistics of the Internet port

View data transfer statistics for the WAN port.

Check the Internet connection status

Verify the router's current connection status to the Internet.

View and manage logs of router activity

Access and review the router's event and activity logs.

View devices currently on the network

List all devices connected to the router's network.

Monitor Internet traffic

Track and manage data usage and traffic volume.

Manage the router configuration file

Back up, restore, or erase router settings.

Connect to your router with Anywhere Access

Remotely manage router settings via the Nighthawk app.

Disable LED blinking or turn off LEDs

Customize the behavior of the router's status LEDs.

Set your time zone

Configure the router's local time zone.

Set the NTP Server

Specify a Network Time Protocol server for time synchronization.

Specify ReadyDLNA Media Server Settings

Configure the router as a media server for DLNA devices.

Return the router to its factory default settings

Reset the router to its original configuration.

Share USB Storage Devices Attached to the Router

USB device requirements

Details supported USB storage devices and file system types.

Connect a USB storage device to the router

Steps to physically connect a USB drive to the router.

Map a USB device to a Windows network drive

Assign a drive letter to the USB storage on Windows.

Access a storage device that is connected to the router from a Mac

How to access USB storage from Mac computers.

Enable FTP access within your network

Activate FTP service for file transfer on the local network.

View network folders on a storage device

Browse and view shared folders on the connected USB device.

Add a network folder on a USB storage device

Create new network shares for folders on the USB drive.

Edit a network folder on a USB storage device

Modify settings for existing network shares.

Safely remove a USB storage device

Procedure to disconnect USB storage without data loss.

Use Dynamic DNS to Access USB Storage Devices Through the Internet

Set up and manage Dynamic DNS

Configure Dynamic DNS for remote network access using a domain name.

Set up FTP access through the Internet

Enable FTP access to USB storage over the Internet.

Your personal FTP server

Setting up a custom FTP server for remote file access.

Access USB storage devices through the Internet

Methods for accessing USB storage remotely via the Internet.

Use VPN to Access Your Network

Set up a VPN connection

Establish a virtual private network connection to the router.

Specify VPN service in the router

Configure the router's VPN server settings.

Install OpenVPN software

Install client software on devices for VPN access.

Use a VPN tunnel on your Windows computer

Establish and use a VPN connection from a Windows PC.

Use VPN to access the routers USB device and media

Access shared files via VPN tunnel.

Use VPN to access your Internet service at home

Route home Internet traffic through the VPN.

Manage port forwarding and port triggering

Manage port forwarding to a local server

Create rules to direct incoming Internet traffic to specific devices.

Port triggering

Dynamically open ports based on outbound traffic for specific applications.

Troubleshooting

Quick tips

General advice for resolving common router issues.

Troubleshoot with the LEDs

Use router LED indicators to diagnose problems.

You cannot log in to the router

Steps to resolve login access issues.

You cannot access the Internet

Guide for diagnosing and fixing Internet connectivity problems.

Troubleshoot Internet browsing

Resolve issues with loading web pages or accessing online content.

Changes are not saved

Address problems with saving router configuration changes.

Troubleshoot WiFi connectivity

Resolve issues connecting devices to the WiFi network.

Troubleshoot your network using the ping utility

Use the ping command for network diagnostics.

Supplemental Information

Factory settings

Details of the router's default configuration parameters.

Technical specifications

Provides detailed hardware and performance specifications of the router.

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