FAQ
1.Some barcodes can not be read, why ?
a. Dirty or unclear barcodes might not be read.
b. Digital barcode displayed on phone, computers or tablets can’t be read by
laser scanner.
c. The possible reason is that the con�iguration for some barcode types are
not commonly used is off by default. You need to activate a speci�ic barcode
type to get it to work. Please contact the customer service team for help.
d. This is 1D scanner, it can not read 2d (QR, Datamatrix,PDF417)
2. Is there any barcodes for con�iguring suf�ix ?
Yes, please turn to the customer service for help.
3. Scanner can not read 1D pharmacy barcode (Code 32)?
a. Please refer to Symbology→ scan "Convert Code 93 to Code 32"
Contact Information
Tel.: +0086 20-3222-8813
Whatsapp: +86 136 222 33 974
Email: service@netum.net
Addr.:Room 301, 6th Floor and full 3rd Floor, Building 1, No. 51 Xiangshan
Avenue, Ningxi Street, Zengcheng District, Guangzhou, Guangdong, China/
511356
Website: https://www.netum.net/
EU Name：
Apex CE Specialists GmbH
Add: Habichtweg 1 41468 Neuss Germany
UK Name：APEX CE SPECIALISTS LIMITED
Add: 89 Princess Street,Manchester,M1 4HT,UK
Made in China
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