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6.2 Errors
If an error occurs it will be displayed in the burner status. To see what the error is access the troubleshooting section
of the app by pressing the HELP tab in the main MENU.
Fix the error with the provided
information. If the error proceeds to
appear, contact us by pressing REPORT.
If still in need of service, send us a
message with a short description of
the problem and general information.
Press SEND.
7 MAINTENANCE
NetZero burners are considered maintenance free, meaning they do not require regular servicing. To ensure the
burner is in proper condition, the manufacturer suggests visually inspecting the condition of the nozzles on the
flame rail while the burner is off. The nozzles should be round and regular. Any signs of corrosion on the flame
rail, irregular flame pattern or any other erratic behavior of the burner should be immediately reported to the
seller or distributor of the burner.
Regularly clean the surface of the burner with a soft, dry cloth. While cleaning, please be aware that due to the
design of the burner, the filament protrudes above the burner surface. If put to mechanical stress the filament
may break.
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