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Newco CX-TOUCH - Service Notes & Troubleshooting

Newco CX-TOUCH
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Load Software Update
Future updates to the Touch Screen Software will be delivered
via e-mail. Instructions for updating the firmware from a Smart
Phone or Tablet will be included in the e-mail.
Service
Notes &
Troubleshooting
These error screens will display a service phone number to call if entered in “Setup” Menu (Page 15)
*Usually repairing a bad connection or replacing the indicated motor will remedy the problem.
Display Reads Possible Cause(s) Remedies Notes
Fill Timeout Error
Water shut off to Machine Check Water Supply Shutoff
Initial fill time longer than 8
minutes
Supply Line Blocked or too small Repair or Replace as needed Fill time Longer than 1 Minute
Water Filter Restricted Replace-Service Required
Water Probe has a 30 second
Hysteresis cycle
Inlet Solenoid valve Faulty Replace-Service Required
Control Board Failure Replace-Service Required
Thermistor Error Thermistor not plugged in Make sure plug in housing is latched Open or Shorted Thermistor
Faulty Thermistor Replacement
Control Board Failure Replace-Service Required
Heater Error Faulty Thermistor Replacement 4 Minute Continuous Heater Run
Faulty Heater Element Replace-Service Required
Control Board Failure Replace-Service Required
MotorErrors*
Wiring Disconnect Brew Mech Check Brew Mech Wires, Harness
20

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