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Section 5
Factory Service
This section contains information regarding obtaining factory service for
the Model 1815-C Optical Power Meter. The user should not attempt any
maintenance or service of this instrument and/or accessories beyond the
procedures given in Section 4: Test, Maintenance and Troubleshooting. Any
problems which cannot be resolved using the guidelines listed in Section 4
should be referred to Newport Corporation factory service personnel. Contact
Newport Corporation or your Newport representative for assistance.
The Model 1815-C contains no user serviceable parts other than batteries, see
Section 2.4.1. Its calibration accuracy is warranted for a period of 1 year. After
1 year, the unit should be returned to Newport Corporation for recalibration.
To obtain information concerning factory service, contact Newport Corporation
or your Newport representative. Please have the following information available:
1. Instrument model number (On front panel)
2. Instrument serial number (On rear panel)
3. Description of the problem.
If the instrument is to be returned to Newport Corporation, you will be given a
Return Authorization Number, which you should reference in your shipping
documents.
Please fill out the service form, located on page 19, and have the information
ready when contacting Newport Corporation. Return the completed service
form with the instrument.
5.1
Introduction
Obtaining Service
5.2
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