NIPRO Diagnostics TRUEyou User Manual (English)

Questions and Answers:

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Lisa HunterJul 31, 2025
Why my NIPRO Diagnostics Blood Glucose Meter doesn't turn on?
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  Rebecca OlsonJul 31, 2025
  If your NIPRO Diagnostics Blood Glucose Meter doesn't turn on after inserting the test strip, several factors could be at play. First, ensure the test strip is correctly inserted, not upside down or backwards, and fully pushed into the meter. If that's not the issue, check the battery. A dead or weak battery can prevent the meter from powering on, so try replacing it, making sure the positive ('+') side faces up. If the problem persists, it could be a meter error, and you should call for assistance.
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Alicia WardAug 4, 2025
What to do if NIPRO Diagnostics Blood Glucose Meter doesn't start after applying sample?
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  Nicole AllenAug 4, 2025
  If your NIPRO Diagnostics Blood Glucose Meter doesn't beep or start testing after applying the sample, it might be due to a few reasons. One possibility is that the sample drop was too small, in which case you should repeat the test with a new test strip and a larger drop. Another reason might be that the sample was applied after the two-minute shut-off; repeat the test with a new test strip, ensuring you apply the sample within two minutes of inserting the test strip. It could also be a problem with the test strip itself, so try repeating the test with a new one. If none of these solutions work, there might be an issue with the meter, and you should call for assistance.
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sandersashleyAug 8, 2025
What to do if NIPRO Diagnostics Blood Glucose Meter shows out of range low results?
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  Justin EdwardsAug 9, 2025
  If you receive out of range low results on your NIPRO Diagnostics Blood Glucose Meter, contact your doctor immediately.
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George WellsAug 13, 2025
How to fix temperature error on NIPRO Diagnostics Blood Glucose Meter?
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  Emily GarciaAug 13, 2025
  If you're getting a temperature error on your NIPRO Diagnostics Blood Glucose Meter, it's likely because the meter or test strips are either too cold or too hot. To resolve this, move the meter and test strips to an area with a temperature between 10°C and 40°C. Then, wait about 10 minutes for the system to reach room temperature before attempting to test again.
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Gail SantosAug 17, 2025
What to do if NIPRO Diagnostics Blood Glucose Meter shows out of range high results?
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  Derek FosterAug 17, 2025
  If your NIPRO Diagnostics Blood Glucose Meter displays out of range high results, retest with a new test strip.

NIPRO Diagnostics TRUEyou Specifications

General

Blood Sample	Capillary whole blood
Sample Size	0.5 μL
Test Time	4 seconds
Memory	500 test results
Measuring Range	20-600 mg/dL
Hematocrit Range	30-55%
Sample Type	Fresh capillary whole blood
Operating Temperature	50°F to 104°F (10°C to 40°C)
Relative Humidity	10-90%
Battery	One 3-volt lithium battery (CR2032)