PAGE 5
NMC-WOLLARD
2021 Truax Blvd. Eau Claire, WI 54703 ● P: 715-835-3151● F: 715-835-6625 ● www.nmc-wollard.com
TML-704H Maintenance Lift Manual No. 310547
TO OBTAIN WARRANTY SERVICE
INTRODUCTION
2 Y
EAR LIMITED WARRANTY
Warranty service can be obtained by contacting NMC-Wollard, Inc. If you need warranty
service, contact NMC-Wollard, Inc., 2021 Truax Blvd., Eau Claire, WI. 54703,
(Phone 715 835-3151) (Fax 715 835-6625)
What to do when you receive a new unit.
Make sure that you have received all equipment, including manuals and registration
card. Return the registration card immediately.
Inspect the unit for any transportation damage, including broken glass, leaks, or
loose wires or belts.
What to do when you discover a possible warranty problem.
Call NMC-Wollard, Inc. (715-835-3151). We will require the serial number, number
of hours on the unit, and a description of the problem. You will be given a warranty
authorization number and assistance in troubleshooting.
IMPORTANT!
Clear and immediate communication with the factory is the key to obtaining a
satisfactory and timely resolution of your warranty problem.
Every warranty situation is dierent and so there are no hard rules. We will work with
your maintenance personnel and service managers to equitably resolve all claims.
What to do after warranty problem has been resolved.
Complete and return the warranty claim form within 10 days. Place the assigned
warranty authorization number we gave you when you rst called us with the
problem on your claim.
Return defective parts immediately. Your claim cannot be processed until all
defective parts have been returned to NMC-Wollard, Inc. Identify returned parts with
the assigned warranty authorization number.
What labor rate and time should be used?
Labor rate is reviewed annually. If you do not have an established rate, call
NMC-Wollard, Inc. We do not publish a rate book; instead, we have accumulated
average times for repairs. We will authorize repair time once we have approved the
repair. If unforeseen circumstances cause a signicantly greater repair time than
originally approved, please contact us before submitting your claim.
SEPTEMBER 01, 2015
Property of American Airlines
To Next Page
Loading...
Need help?
General