Nokia 2260 User Guide  105 Copyright ©  2003 Nokia 
 • TROUBLESHOOTING
This section lists some of the most commonly encountered problems and provides 
possible solutions.
Problem Possible cause Possible solution
My phone is not 
charging.
The charger and the phone are not 
properly connected.
Securely connect the 
charger to the phone.
The charger is not properly 
plugged in.
Ensure that the charger 
is plugged in correctly.
My phone is not 
making or 
answering calls.
The battery is not charged. Charge the battery.
The signal strength is too low. If you are indoors, move 
toward a window.
I cannot listen to 
my voice 
messages.
You do not have voice mail 
service.
This is a service provider 
dependent feature. 
Please call your wireless 
service provider.
The voice mail number you have 
saved is incorrect.
You have forgotten your password 
or are entering in incorrectly.
Your voice mail number is not 
saved in the phone.
Refer to “Save the voice 
mailbox number” on 
page 44.
2260.ENv1_9355957_.book  Page 105  Wednesday, February 26, 2003  11:27 AM