80 Copyright ©  2003 Nokia 
Prepaid services
 • ADD MONEY TO YOUR ACCOUNT
Call the access number your service provider gave you to add money to your 
account. For convenience, see “Save your access numbers” on page 80.
1
Press 
Menu 8-2 
(
Prepaid > Add money to account
).
2
At 
Replenish no.
, enter the replenish number and press 
OK
. 
If you have already saved the replenish number under 
Save access phone 
numbers
, the phone will initiate a call to the saved number. 
3
Follow the operator prompts.
 • CALL CUSTOMER SERVICE
You can call the customer service number for your prepaid account. Contact your 
service provider for the access numbers.
1
Press 
Menu 8-3
 (
Prepaid > Call customer service
).
2
Enter the customer service number your service provider gave you, then press 
OK
.
If you have already saved the customer service number under 
Save access phone 
numbers
, the phone will initiate a call to the saved number.
3
Follow the operator prompts.
 • SAVE YOUR ACCESS NUMBERS
You can check your prepaid balance, add money to your account, and call customer 
service. To do that, you first need to save the correct access numbers in your phone. 
Contact your service provider for the access numbers.
1
Press 
Menu 8-4
 (
Prepaid > Save access phone numbers
).
2
At 
Save access phone numbers
, press 
Select
.
3
Scroll to 
Replenish phone number
, press 
Select
, enter the replenish number 
from your service provider, then press 
OK
.
4
Scroll to 
Balance phone number
, press 
Select
.
5
Enter the balance number from your service provider, then press 
OK
.
6
Scroll to 
Customer service phone number
, then press 
Select
. 
7
Enter the customer service number from your service provider, then press 
OK
.
2260.ENv1_9355957_.book  Page 80  Wednesday, February 26, 2003  11:27 AM