Nokia FastMile - 1.5 Assistance and ordering phone numbers; 1.6 Nokia quality processes; 1.7 Safety information; 1.8 Documents

Preface
12
Nokia FastMile 4G Receiver Installation Guide
3TG-00387-AADA-TCZZA Issue: 02 DRAFT
1.6 Assistance and ordering phone numbers
Nokia provides global technical support through regional call centers. Phone
numbers for the regional call centers are available at the following URL:
http://support.alcatel-lucent.com.
For ordering information, contact your Nokia sales representative.
1.7 Nokia quality processes
Nokia’s FastMile 4G Receiver quality practices are in compliance with TL 9000
requirements.These requirements are documented in the Fixed Networks Quality
Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that
technical requirements and customer end-point requirements are met. The customer
or its representatives may be allowed to perform on-site quality surveillance audits,
as agreed upon during contract negotiations.
1.8 Safety information
For safety information, see the appropriate safety guideline chapters.
1.9 Documents
Documents are available from Nokia using OnLine Customer Support (OLCS).
Procedure 1 To access a document on OLCS
Individual PDFs of customer documents are accessible through OLCS.
1 Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2 From the Product information drop-down menu, select FastMile Home Unit as the product
and click on Submit.
3 From the Select release drop-down menu, select the appropriate release and click on
Submit.
4 Click on the PDF to open or save the file.