8. To end the installation, click Finish.
Figure 14 InstallShield Wizard Complete
Next action
After the installation, 
Phoenix
 can be used after:
• installing phone model specific data package for 
Phoenix
• configuring users and connections
FPS-10 flash prommer can be used after updating their flash update package files.
 Updating 
Phoenix
 installation
Context
• If you already have the 
Phoenix
 service software installed on your computer, you need to update the
software when new versions are released.
• To update 
Phoenix
, you need to follow the same steps as when installing it for the first time.
• When you are updating, for example, from version a14_2004_16_4_47 to a15_2004_24_7_55, the update
will take place automatically without uninstallation.
• Always use the latest available versions of both 
Phoenix
 and the phone-specific data package. Instructions
can be found in the phone model specific Technical Bulletins and phone data package 
readme.txt
 files
(shown during installation).
• If you try to update 
Phoenix
 with the same version you already have (for example, a15_2004_24_7_55
to a15_2004_24_7_55), you are asked if you want to uninstall the existing version. In this case you can
choose between a total uninstallation or a repair installation in a similar way when choosing to uninstall
the application from the 
Windows
 Control Panel.
• If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to
a14_2004_16_4_47), installation will be interrupted.
RM-91; RM-92
Nokia Customer Care Service Software Instructions
Page 3 –8 COMPANY CONFIDENTIAL Issue 1
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