Nortel 1230 User Manual (English)

Other manuals for Nortel 1230

User Guide188 pages

Quick Reference Guide2 pages

Quick Reference Card2 pages

Technical Specifications2 pages

Questions and Answers:

Q
qstevensonAug 22, 2025
Why does my Nortel IP Phone say 'Busy, try again'?
- M
  moorelisaAug 22, 2025
  If your Nortel IP Phone displays 'Busy, try again', it could be due to several reasons. First, the remote IP Phone you are trying to reach might currently be in use. In this case, please wait until the phone is idle and then try your call again. Alternatively, if your ACD is logged on, log off the ACD IP Phone before initiating Virtual Office from another IP Phone. Finally, ensure that 'Make Set Busy' is active on the ACD IP Phone; if it's not, configure it to be active.
U
udonovanSep 2, 2025
What does 'Invalid ID (3)' mean on my Nortel IP Phone?
- W
  watsondanaSep 2, 2025
  The 'Invalid ID (3)' message on your Nortel IP Phone indicates an issue with the User ID. This could be due to entering an incorrect User ID, in which case you should enter the correct User ID. Another reason could be that the User ID in the Gatekeeper database points to the originating Call Server; in this case, notify your system administrator.
M
Monica LeSep 1, 2025
Why does my Nortel IP Phone say 'Permission Denied (4)'?
- J
  Jacob StoneSep 1, 2025
  The 'Permission Denied (4)' message on your Nortel IP Phone can occur due to: * An incorrect User ID. * Attempting to log on to a remote IP Phone 1120E or a IP Softphone 2050 from an IP Phone 1230 (some restrictions apply). To resolve this, ensure you enter the correct User ID. If you are using an IP Phone 1230, try logging in from an IP Phone 1120E or a IP Softphone 2050 instead. You may need to consult your local system administrator.
L
Linda BrownAug 31, 2025
What does 'Invalid ID (1)' mean on my Nortel IP Phone?
- J
  Jeremiah GilmoreAug 31, 2025
  The 'Invalid ID (1)' message on your Nortel IP Phone indicates an issue with the User ID. This could be due to entering an incorrect User ID, in which case you should enter the correct User ID. Alternatively, the User ID may not be present in the Gatekeeper database; if this is the case, notify your system administrator.
O
Omar WhiteAug 30, 2025
Why does my Nortel IP Phone say 'Permission Denied (6)'?
- T
  Tina VaughnAug 30, 2025
  The 'Permission Denied (6)' message on your Nortel IP Phone usually appears because of: * An incorrect User ID. * An incorrect Station Control Password. To solve this, select Retry and ensure you enter the correct Station Control Password. If the User ID is incorrect, make sure to correct it.
R
Renee BurnettAug 28, 2025
What to do if Nortel IP Phone shows 'Server Unreachable (2)'?
- J
  James BriggsAug 29, 2025
  The 'Server Unreachable (2)' message on your Nortel IP Phone indicates a network problem. If this issue persists, notify your system administrator for assistance.
I
idownsAug 27, 2025
What to do if Nortel IP Phone shows 'Server Unreachable (1)'?
- U
  udukeAug 27, 2025
  The 'Server Unreachable (1)' message on your Nortel IP Phone indicates a network problem. If this issue persists, notify your system administrator for assistance.
A
Amanda ThomasAug 26, 2025
What does 'Locked from Login' mean on my Nortel IP Phone and how to unlock it?
- S
  Stephanie WestAug 27, 2025
  The 'Locked from Login' message on your Nortel IP Phone indicates that there were three unsuccessful attempts to enter the correct Station Control Password. To resolve this, you can either wait one hour for the lock to clear automatically. Alternatively, you can contact your system administrator to clear the lock immediately.
A
alexander84Aug 25, 2025
What to do if my Nortel IP Phone says 'Busy, try again'?
- T
  Teresa LopezAug 26, 2025
  This message on your Nortel IP Phone can appear for several reasons. It could be that the remote IP Phone you are trying to reach is currently active. In this case, wait until the remote IP Phone is idle and then try again. Alternatively, if you are logged into ACD, log off before initiating Virtual Office from another IP Phone. Finally, ensure that 'Make Set Busy' is active on the ACD IP Phone; if it's not, configure it to be active.
L
Lauren StokesAug 23, 2025
What to do if my Nortel IP Phone shows 'Invalid ID (1)'?
- D
  Dennis JohnsonAug 25, 2025
  If your Nortel IP Phone displays 'Invalid ID (1)', it means that the User ID you entered is incorrect. Please ensure you enter the correct User ID. If you are certain that you have entered the correct User ID, it is possible that the User ID is not present in the Gatekeeper database, in this case, please notify your system administrator.

Nortel 1230 Specifications

General

Model	1230
Type	IP Phone
Ethernet Ports	2
Ethernet Speed	10/100 Mbps
Headset Jack	Yes
Protocols	SIP, H.323
Volume Control	Yes
Wall Mountable	Yes
Audio	Speakerphone
Power Source	PoE
Supported Codecs	G.711, G.729
Network Ports	2