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Novamatic WT 1364 E - Troubleshooting Appliance Incidents; Common Problems and Solutions

Novamatic WT 1364 E
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28
EN
6 /
INCIDENTS THAT MAY OCCUR
Tip :
Certain incidents may arise when using your washing machine; here are the points to be
checked.
Problems : Possible causes / Remedies :
The cycle does not start :
- you have not pressed the “Start” button.
- the appliance is not connected to the power source:
- check that the plug is plugged in.
- check the circuit-breaker and the fuses
- the water intake valve is closed
(d01)
- the machine lid is not properly closed
(d07)
- the pause function is activated
The sensitive buttons are inactive :
- the "Child Safety" feature is activated: deactivate it by
pressing the appropriate buttons
The display is off :
- check that the plug is plugged in.
- check whether the circuit-breaker is activated
- your machine is in "Energy savings" mode (display
goes off after 1hr without action)
Strong vibrations during spinning :
- your machine is not properly unpacked: check that all
the struts used for transport have been removed
- the floor is not horizontal
- your machine is not steady on all 4 feet: adjust the
feet
A puddle of water forms around the
machine :
Caution : First remove the plug or cut off the
relevant fuse and close the water intake valve.
During operation of the appliance, the constant level
check prevents water from overflowing. If water comes
out of the machine in spite of this, it is possible that :
- the emptying cross-piece is incorrectly positioned in
the discharge pipe.
- the connections between the water supply hose and
valve and the machine are not tight: check the pre-
sence of seals as well as tightening of connections
-
NB :
excess foam may have caused overflow: in this
case (slight leak), try to re-program a supervised
cycle with a smaller amount of detergent. If the leak
reoccurs, contact the After-Sales Service