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Nu-Tek Levator Elite User Manual
Trouble Shooting
If you are experiencing trouble with the device, please follow the steps below:
1. Check the lead wires for splits or breaks in the wire or at the end where the
connectors are attached to the wire.
2. Check the lead wires of surface and or internal electrodes. Poor quality
electrodes will cause incorrect readings. We always recommend the use
of good quality electrodes. we also recommend you keep a spare pack of
electrodes.
3. If you are using Vaginal or Rectal probes, we suggest the usage of
conductive gel as recommended by the physiotherapist or doctor.
4. Some patients’ vaginal aperture may be too large for some internal probes
causing intermittent contact with the walls of the pelvic oor muscle. In
such cases try larger probe. We provide dierent size vaginal probes.
5. If connected to a laptop or desk top computer, Check the USB cable for any
visible damage as this may obstruct the signal from the device to the
computer.
6. If none of the above-mentioned problems help, try to restore factory
setting. In system setting, using ,
select Factory Data Reset, select
Save.
If this problem causes ongoing diculties, please contact Shenzhen
Dongdixin Technology Co., Ltd. for assistance.
Stimulation Mode
1. If the current mA reverts back to zero and you see displayed Electrode
falling o on the LCD screen, it may be due to an open circuit (no
connection) between the input lead wires connected to the unit and the
lead wires connected to the surface electrodes. Remember! Our device
will not produce the stimulation output without electrodes placed on
your body! We suggest replacing the electrodes rst and then check the
lead wires connected to the unit, try a new set of electrodes, and or
another set of lead wires.
2. If the stimulation current mA fails, please be sure that the battery is fully
charged.
WE STRONGLY ADVISE YOU TO KEEP A SPARE SET OF DUAL AND SINGLE
CONDUCTOR LEAD WIRES!
If you cannot nd the answer from the above list of suggestions, please visit
our website www.nutek-emg.com, select CONTACT US.
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