TROUBLESHOOTING/FAQ
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Please note that below are some FAQ/Troubleshoot Questions. If none of these help or apply,
then please don’t hesitate to contact Technical Support.
Quadrant(s) are showing as empty spaces after
changing tanks.
When adjusting tanks in quadrant spaces, if an
unpainted blank gauge is applied to a quadrant,
it will show as a blank space.
I can’t remember my PIN number for the System
Cong Menu.
Contact Technical Support and ask for the
Master PIN, when you are in to the System
Cong Menu, you can reset the PIN.
Tank/ Battery Names have disappeared when
editing them in the Name Setup.
Exit the setup without saving the name. When
you re-enter the name should reset to the
Default Name.
It isn’t displaying the correct Fuel/Water level. -Check the sender instance matches with the
tank instance being monitored.
- Check the sender has been properly
calibrated. If not re-calibrate with a magnet as
shown on Fuel Sender Installation Instructions
Not all of the senders are available to paint in
the quadrants.
To save time scrolling through every tank
sender aswell as its 16 instances, it will only
scan through the senders which it has seen
transmitting onto the NMEA2000 Network.
What is the difference between the System
Instance and Device Instance?
The Device Instance is the 3345’s instance
whereas the System Instance is the NMEA
Network’s instance. These should both match
for the 3345 to work.
Is the 3345 Waterproof? The 3345 is not completely waterproof, it is
water resistant to IP67 this means- it’s
protected from dust and Protected against the
effects of immersion in water to depth between
15 cm and 1 meter.
What is the small alarm symbol in the tank
quadrant?
This lets you know when your tank level is too
high/low. This is fully customisable in the Tank
Alarm Setup page in the Cong Settings.
Copyright © 2013 Offshore Systems (UK) Ltd. All rights reserved.Our policy is one of continuous product improvement so product
specifications are subject to change without notice. Offshore Systems products are designed to be accurate and reliable. However,
they should be used only as aids to vessel monitoring, and not as a replacement for traditional navigation and vessel monitoring
techniques. NMEA2000® is a registered trademark of the National Marine Electronics Association.
Offshore Systems (UK) Ltd
Unit 10 -11 Milton Business Centre, Wick Drive,
New Milton, Hampshire, BH25 6RH, United Kingdom
Tel: +44(0)1425 610022 Fax: +44(0)1425 614794
Email: mail@osukl.com Web: www.osukl.com
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