C5100 Troubleshooting • 147
Printer requests paper size change to continue
printing.
PROBLEMS WITH POOR QUALITY PRINTING
Longitudinal white stripes
Longitudinal fading
Possible cause Remedy
Paper loaded in tray is
different size from that
formatted in software
application.
Either change paper in tray to match size
formatted in application and press
ON-LINE to
continue, or continue printing on existing paper by
pressing
ON-LINE.
Remedy
Clean LED head with lens cleaner or soft tissue.
Change toner cartridge.
Change image drum.
Possible cause Remedy
LED head is dirty. Clean LED head with lens cleaner or soft tissue.
Toner is low. Change toner cartridge.
Paper is unsuitable for
printer.
Use recommended paper.
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