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ECR SOFTWARE UTILITY - HELP
This utility provides the user with contextual help on each program screen, providing information regarding
all items appearing in the screen.
To activate the help, just press F1 or click the
icon.
REMOVING THE ECR PROGRAMMING UTILITY
When removing software programs from Windows, you must always use the Add/Remove Programs utility
so that files and registry entries are also removed, and the system is left in a clean state.
• On Windows 2000, select Start > Settings > Control Panel > Add/Remove Programs (depending on
your operating system), then select OLIVETTI ECR Programming Utility to remove the related
software.
• On Windows XP/Vista/7, select Start > Control Panel > Programs.
Select the OLIVETTI ECR Programming Utility.
Click the Add/Remove button to remove the related software.
POSSIBLE ERROR MESSAGES DURING INSTALLATION OF THE SOFTWARE
While installing the software, errors could occur relating to installation of the communications driver
that emulates a COM port for the USB port.
Problem Checks to perform
Check that both connectors of the USB to COM connection cable are inserted correctly,
respectively into the computer USB port and the cash register COM port.
Verify that the USB port is installed correctly on the computer.
To check, open Computer Management and ensure that “COM Test” port is
present without any yellow indicator sign
Try powering the cash register off and on again.
Software
utility cannot
communicate
with cash
register
If the cash register is connected to the power supply, make sure that it is powered on
and that the Main menu is displayed on the screen.
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