36
Under certain conditions, the performance of the camera may be adversely affected by factors other than defects. If
problems occur, please review the following list and take remedial action as needed. If you cannot solve the problem
after checking the entire list, please contact Olympus for assistance.
Problem Cause Remedy Page
The software will not start up.
The camera and PC are connected
improperly.
Connect the camera head and PC
properly.
24
The PCIe interface board is in-
stalled improperly.
Install the PCIe interface board
properly.
22
The software is installed improperly. Install the software. 26
Live image is not displayed.
The camera and PC are connected
improperly.
Connect the camera head and PC
properly.
24
The microscope illumination is off.
The microscope is not set to the
camera light path. The illumination
or specimen focusing is adjusted
improperly.
Turn on the microscope illumina-
tion, adjust the lighting and focus-
ing correctly, and select the camera
light path.
–
The ISO speed or exposure time is
set improperly.
Set the ISO speed, exposure mode,
exposure time and level properly.
(Online
manual)
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