8-13
8-3 Troubleshooting
8
Troubleshooting
The Servomotor 
operates mo-
mentarily, but it 
does not operate 
after that.
The Servomotor Power 
Cable is wired incorrectly.
Check the wiring of the Servomotor 
Power Cable’s phases U, V, and W.
Wire correctly.
The Encoder Cable is 
wired incorrectly.
Check the Encoder Cable’s wiring. Wire correctly.
The Servomotor 
rotates without a 
command.
The command pulse input 
is incorrect.
Check the command pulse type. Set the command pulse in-
put appropriately.
Check the command pulse’s volt-
age.
Connect a resistor that 
matches the voltage.
The Servo Drive is faulty. --- Replace the Servo Drive.
The Servomotor 
rotates in the 
opposite 
direction from 
the command.
The CW input and CCW 
input are connected 
reversely.
Check the Controller’s command 
pulse type and the Servo Drive’s 
command pulse type.
Connect the CW pulse sig-
nal to the CW Input and the 
CCW pulse signal to the 
CCW Input.
Servomotor 
rotation is 
unstable.
The Servomotor Power 
Cable or Encoder Cable is 
wired incorrectly.
Check the wiring of the Servomotor 
Power Cable’s phases U, V, and W 
and check the Encoder Cable’s wir-
ing.
Wire correctly.
The coupling system 
between the Servomotor 
shaft and the mechanical 
system has eccentricity 
and declination, loose 
screws, or the torque is 
fluctuating due to 
engagement between 
pulleys or gears.
Check the mechanical system’s 
coupling section.
Review and adjust the ma-
chine.
Try rotating the Servomotor without 
a load. (Disconnect it from the me-
chanical system.)
The load’s moment of 
inertia exceeds the Servo 
Drive’s allowable value.
Try rotating the Servomotor without 
a load. (Disconnect it from the me-
chanical system.)
• Reduce the load.
• Replace it with the Servo-
motor and Servo Drive with 
higher capacity.
The pulse signal line’s 
connections failure.
Check the pulse signal wiring at the 
Controller and Servo Drive.
Wire correctly.
Check the Controller’s command 
pulse type and the Servo Drive’s 
command pulse type.
Set the Servo Drive’s pulse 
type to match the Control-
ler’s command pulse type.
The gain doesn’t match. According to load (non-load is in-
cluded), adjust an inertia ratio and 
a gain to a suitable value from fac-
tory setting.
• Use autotuning.
• Perform manual tuning.
The CN1 input signal is 
chattering.
Check the RUN Command Input 
(RUN), Deviation Counter Reset In-
put (ECRST), Zero Speed Desig-
nation Input (VZERO), Internally 
set Speed Selection 1, 2 (VSEL1, 
VSEL2).
Correct the wiring so that 
there is no chattering. 
Symptom Probable cause Items to check Countermeasures