How to fix Omron VIVA Scales showing '30 sets of measurement results have been stored'?
If your Omron Scales display '30 sets of measurement results have been stored', the oldest results will be deleted. To resolve this, transfer the measurement results to the “OMRON connect” app, which should make the symbol disappear.
What to do if Omron Scales show that body weight is too low?
If your Omron Scales show that your body weight is too low (less than 12 kg), select a personal number before taking a measurement.
What to do if Omron Scales were touched before display turned off?
If, after setting the date and time on your Omron Scales, the unit was touched or used before the display automatically turned OFF, remove and then re-insert the battery. Restart the device starting from "Pair the Unit with Your Smart Device". When the date and time are displayed, leave the unit unattended until the power turns off automatically.
How to fix posture or dry feet issues on Omron VIVA?
If your posture is incorrect, your soles are not in contact with the electrodes, or your soles are dry while using Omron Scales, stand with your knees and back straight. Keep your feet firmly placed on the electrodes and do not move your feet during measurement. Slightly moisten your soles with a wet towel and try again.
How to fix Omron VIVA Scales when batteries are in wrong direction?
If your Omron Scales show that the batteries are inserted in the wrong direction, correct the battery orientation.
What to do if my Omron Scales say no batteries are inserted?
If your Omron Scales show that no batteries are inserted, insert the batteries.
What to do if I accidentally pressed the button on my Omron VIVA during data transfer?
If your Omron Scales show that you pressed the button while data is being transferred to your smart device, follow the instructions on the “OMRON connect” app. To stop the transmission, press the button for 2 seconds or longer.
What to do for communication failure on Omron VIVA Scales?
If your Omron Scales are displaying a communication failure when verifying your smart device, check the display of your smart device and follow the instructions in the “OMRON connect” app. Refer to “Help” from “OMRON connect” app.
How to ensure correct electrode contact with Omron VIVA Scales?
If your soles are not making good contact with the electrodes during a body composition measurement on your Omron Scales, ensure you stand correctly on the unit, placing your soles firmly on the electrodes. Do not step on the unit until the measurement is completed.
Why is the weight on my Omron VIVA inaccurate?
If the measurement result on your Omron Scales seems inaccurate, it could be due to several factors: * Incorrect posture during measurement: Ensure you maintain a correct posture. * Measurement surface: Use the scale on a hard, flat floor, not on carpet or cushioned surfaces. * Body temperature: Cold soles or a cold body can affect blood circulation. Warm up your body and ensure the foot electrodes aren't too cold by leaving the unit in a warm room before measuring. * Dry soles: Slightly moisten your soles with a wet towel. * '0 kg correction': Make sure to implement the '0 kg correction' correctly.
Critical warnings about hazards causing death or serious injury.
Important warnings about potential death or serious injury.
Step-by-step instructions for pairing the unit with a smart device via Bluetooth.
Guides on setting the unit, date, and time for accurate measurements.
Details how to enter birth date, gender, and height for up to four users.
Guides on proper body positioning and environment for accurate measurements.
Instructions on how to confirm or correct the identified personal number after measurement.
Instructions on how to view measurement results using the OMRON connect app.
Lists common error codes displayed on the unit and their potential causes.
Details common causes for measurement inaccuracies and how to resolve them.
Addresses issues like buttons not responding or power turning off unexpectedly.
General| Type | Electronic personal scale |
|---|---|
| Shape | Square |
| Accuracy | - g |
| Turn-on type | Tap |
| Compatibility | Model OS iPhone 5 10.3.3 iPhone 5C 10.3.3 iPhone 5S 12.1.3 iPhone SE 12.1.3 iPhone 6 12.1.3 iPhone 6 Plus 12.1.3 iPhone 6S 12.1.3 iPhone 6S Plus 12.1.3 iPhone 7 12.1.3 iPhone 7 Plus 12.1.3 iPhone 8 12.1.3 iPhone 8 Plus 12.1.3 iPhone X\\t12.1.3 iPhone XR 12.1.3 iPhone Xs 12.1.3 iPhone Xs Max 12.1.3 iPad Air2\\t12.0 iPad mini 3 12.0 iPad mini 4 12.0 iPad Pro 12.0 iPad 5 12.0 |
| Product color | Black |
| Auto power off | Yes |
| Units of measurement | - |
| Maximum weight capacity | - kg |
| Number of memory records | 30 |
| Package type | Box |
| Package weight | 2300 g |
| Battery type | AAA |
| Number of batteries supported | 4 |
Weight and Dimensions| Depth | 50 mm |
|---|---|
| Width | 340 mm |
| Height | 320 mm |
To Next Page
