How to fix Omron VIVA showing '24-29 sets of measurement results have been stored'?
If your Omron Scales display '24-29 sets of measurement results have been stored', transfer the measurement results to the “OMRON connect” app. After the transfer, the symbol should disappear.
What to do if my Omron VIVA shows a device error?
If you see a device error on your Omron Scales, remove and re-insert the battery, then restart the device. If the error continues, consult the OMRON service representative.
What to do if my Omron Scales show communication failure?
To resolve a communication failure with your Omron Scales, turn off the power and try to communicate again. If the error persists, it is recommended to contact the OMRON service representative.
Why are the buttons on my Omron VIVA not responding?
If your Omron Scales buttons are not responding, it could be due to a few reasons: * You might be pressing a button while standing on the unit. Step off the unit before pressing any buttons. * The button might be wet or contaminated. Wipe off any water or stains. * You might be pressing multiple buttons at once. Press one button at a time.
What to do if my Omron VIVA are not recognizing me?
If your Omron Scales are not recognizing you correctly, it might be because your body weight has changed significantly since your last measurement. Try selecting your personal number before taking a measurement. This will help the scale to recognize you based on your current weight.
What to do if my Omron VIVA Scales show low battery?
If your Omron Scales show that the batteries are low, it's recommended to replace them with new ones as soon as possible.
What to do if my Omron VIVA Scales batteries are depleted?
If your Omron Scales display shows that the batteries are depleted, replace them with new ones.
Critical warnings about hazards causing death or serious injury.
Important warnings about potential death or serious injury.
Step-by-step instructions for pairing the unit with a smart device via Bluetooth.
Guides on setting the unit, date, and time for accurate measurements.
Details how to enter birth date, gender, and height for up to four users.
Guides on proper body positioning and environment for accurate measurements.
Instructions on how to confirm or correct the identified personal number after measurement.
Instructions on how to view measurement results using the OMRON connect app.
Lists common error codes displayed on the unit and their potential causes.
Details common causes for measurement inaccuracies and how to resolve them.
Addresses issues like buttons not responding or power turning off unexpectedly.
General| Type | Electronic personal scale |
|---|---|
| Shape | Square |
| Accuracy | - g |
| Turn-on type | Tap |
| Compatibility | Model OS iPhone 5 10.3.3 iPhone 5C 10.3.3 iPhone 5S 12.1.3 iPhone SE 12.1.3 iPhone 6 12.1.3 iPhone 6 Plus 12.1.3 iPhone 6S 12.1.3 iPhone 6S Plus 12.1.3 iPhone 7 12.1.3 iPhone 7 Plus 12.1.3 iPhone 8 12.1.3 iPhone 8 Plus 12.1.3 iPhone X\\t12.1.3 iPhone XR 12.1.3 iPhone Xs 12.1.3 iPhone Xs Max 12.1.3 iPad Air2\\t12.0 iPad mini 3 12.0 iPad mini 4 12.0 iPad Pro 12.0 iPad 5 12.0 |
| Product color | Black |
| Auto power off | Yes |
| Units of measurement | - |
| Maximum weight capacity | - kg |
| Number of memory records | 30 |
| Package type | Box |
| Package weight | 2300 g |
| Battery type | AAA |
| Number of batteries supported | 4 |
Weight and Dimensions| Depth | 50 mm |
|---|---|
| Width | 340 mm |
| Height | 320 mm |
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