How to fix completely distorted or black and white picture with Blu-ray Disc / DVD on Onkyo BD-SP809 Blu-ray Player?
- MMatthew GarrettSep 2, 2025
Make sure the disc is Region compatible or otherwise compatible with this unit.

How to fix completely distorted or black and white picture with Blu-ray Disc / DVD on Onkyo BD-SP809 Blu-ray Player?
Make sure the disc is Region compatible or otherwise compatible with this unit.
Why can't my Onkyo Blu-ray Player find a JPEG file?
Make sure that the selected group (folder) does not contain more than 9,999 files for Blu-ray Disc™ / DVD / USB flash drive, and 999 files for CD. Also, ensure that the file extension is .jpg, .JPG, .jpeg, or .JPEG.
What to do if my Onkyo BD-SP809 Blu-ray Player cannot play back a disc?
If the unit cannot play back a disc, first ensure that the product supports the disc type. Check the region code of the disc; this unit supports Blu-ray Disc™ region “B” and DVD regions “ALL” or “2”. Finally, try cleaning the disc.
Why can't my Onkyo BD-SP809 Blu-ray Player play back AVCHD file?
This unit cannot play back standalone AVCHD files (*.m2ts, *.mts or *.m2t) written to a DVD or copied to an SD Card. The DVD containing AVCHD files must have a proper file and folder structure meeting AVCHD format specifications. Please use AVCHD compliant device / software to burn or copy AVCHD files to DVD.
What does the error message mean when I select “Auto” in the “Player Menu” on my Onkyo BD-SP809 Blu-ray Player?
This means that the unit is not connected to an HDMI CEC compatible TV and the “HDMI CEC” is not set to “On”, or this error message may appear when your TV’s OSD language is not supported by this unit.
Why can't the contents of the USB flash drive be read by my Onkyo Blu-ray Player?
The USB flash drive is either not compatible, or the contents on the USB flash drive may be damaged. Try turning the unit off and then on again.
Why is there no audio or video signal on my display device via HDMI cable with my Onkyo Blu-ray Player?
If you're not getting audio or video via HDMI, it could be due to several reasons. If the unit is connected to an unauthorized display device, the signal may not be output. Try performing an HDMI cable hotplug: disconnect the HDMI cable from both the TV and the unit, then reconnect it while both devices are powered on. Ensure your HDMI cable is certified. Also, if “HDMI Output” is set to “AV Split (Main:V, Sub:A)”, the video signal outputs from the HDMI OUT MAIN jack, and the audio signal outputs from the HDMI OUT SUB jack.
What to do if my Onkyo BD-SP809 Blu-ray Player remote control is not working?
If the remote control isn't working, make sure the unit is connected to the power outlet and that you are pointing the remote control directly at the unit. Also, check that the batteries are inserted with the correct polarity or try inserting new batteries.
Why is there no sound or picture on my Onkyo Blu-ray Player?
There could be several reasons for this. First, ensure the connected TV is turned on and that all connections are securely and correctly made. If you're using a video cable, the copyright protection system might be interfering; try connecting the unit directly to the TV with an HDMI cable. Also, check that the connected TV or device supports HDCP, as the unit won't output video without it. Confirm that the output format of the Blu-ray player (HDMI FORMAT) matches the supported input format of the connected device. As a last resort, press and hold [B (play)] on the front panel for 5 seconds to reset the settings to default.
What to do if my Onkyo BD-SP809 has no power?
First, verify that the AC cord is properly connected. If it is, unplug the AC cord, wait 5 to 10 seconds, and then plug it back in.
| 3D | Yes |
|---|---|
| Depth | 313 mm |
| Wi-Fi | No |
| Width | 435 mm |
| Height | 104 mm |
| Weight | 4700 g |
| Display | - |
| Device type | Blu-Ray player |
| Package depth | 411 mm |
| Package width | 551 mm |
| Product color | Silver |
| Audio decoders | Dolby Digital Plus, Dolby TrueHD, DTS-HD |
| Package height | 217 mm |
| Package weight | 6100 g |
| Cables included | AV |
| AC input voltage | 110 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Dimensions (WxDxH) | - mm |
| Disc types supported | BD-R, BD-RE, BD-ROM, CD, CD-R, CD-RW, DVD, DVD+R, DVD+R DL, DVD+RW, DVD-R, DVD-R DL, DVD-RW |
| Dynamic range (1kHz) | 98 dB |
| USB 2.0 ports quantity | 1 |
| Audio formats supported | MP3, WMA |
| Image formats supported | JPG |
| Video formats supported | AVCHD, DIVX, MKV, MPEG1, MPEG2 |
| Power consumption (standby) | 0.1 W |
| Power consumption (typical) | 23 W |
| Signal-to-Noise Ratio (SNR) | 100 dB |
| Audio output channels | 5.1 channels |
| Total Harmonic Distortion (THD) | 0.005 % |
Details on signal system, audio performance, and terminal connections.
General safety advice, component replacement, and best practices for service personnel.
Ensuring electrical safety through distance checks and leakage current measurements.
Indications on circuit boards and procedures for handling FFC connectors.
Detailed methods for removing and installing flat pack integrated circuits.
Ensuring proper grounding for human body and workbench to prevent ESD.
Step-by-step guide for disassembling the unit, including part methods.
Procedure for tray removal and guidelines for reading schematic diagrams.
Setting up the PC, tools, and connections for OPU DATA write.
Verifying COM port and installing OPUDataWriter application.
Steps for performing the OPU DATA write operation using the software.
Format and display conventions for DLNA error codes.
Overview of the system's main control units and their interconnections.
Block diagrams for digital signal processing stages 1 and 2.
Diagrams for video/audio signal paths and the power supply section.
General guidelines for reading and interpreting schematic diagrams, including cautions and symbols.
Overview of schematic diagrams for various system sections like Power, Video, Audio, and Interfaces.
Comprehensive schematics for the BD Main CBA, covering various ICs and interfaces.
Exploded and packing view mechanical parts lists.
Detailed lists of electrical components for all CBA boards.
Loading...