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Ensure the other party has their
volume turned up to their desired
level.
Mobile Phone won’t charge
Ensure the power plug is inserted in
the wall socket correctly and the
wall switch is turned on.
Ensure the wall power socket is
working by testing another device or
a separate power socket.
Ensure you have inserted the USB-
C cord into the phone correctly.
Ensure there is no dirt or dust
accumulated in the phones power
socket.
Ensure you have left the phone on
charge for at least 10 minutes as
the battery may have run out of
charge completely.
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