oticon ALFA - Common Problems and Their Solutions

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If none of the above solutions solves the problem, ask your Hearing Care Professional for
assistance.
Symptom Possible causes Solutions
No sound
Worn-out battery Replace the battery pg. 16
Clogged sound outlet Clean sound outlet or replace ProWax pg. 34 & 36
Clogged microphone inlet Clean microphone opening or replace lter (T-Cap or O-Cap) pg. 38 & 40
Intermittent or
reduced sound
Clogged sound outlet Clean sound outlet or replace ProWax pg. 34 & 36
Moisture Wipe battery and instrument with dry cloth pg. 42
Worn-out battery Replace the battery pg. 16
Squealing noise
Hearing instrument inserted improperly Reinsert the hearing instrument pg. 20
Ear wax accumulated in ear canal Have ear canal examed by your doctor
Common problems and their solutions