15
Troubleshooting
Problem Solution
Coffee Maker base is warm after brewing.
The base of Coffee Maker may get warm after brewing, especially after a
12-cup cycle or multiple cycles in a row. However, to avoid burnt-tasting coffee,
there is no built-in heater in the base.
Water is bubbling/not bubbling while brewing.
The water is heated to exactly the right temperature for coffee to meet the SCA
standards, so it won’t always look like it’s boiling before brewing begins. However,
during the large-quantity brew cycles, you may see a few small bubbles in the water
while it’s being heated. That’s normal!
There is still condensation in the water tank after I finish brewing.
This is normal. Leave the water tank lid open between uses so that the water can
evaporate and the water tank can dry out.
Coffee Maker is beeping.
If Coffee Maker beeps while trying to brew, check the display
notifications on page 14.
Coffee Maker is popping or cracking during the brew cycle.
This is normal. At the end of the brewing cycle, Coffee Maker is pumping a
mixture of water and air resulting in some popping noises.
Coffee Maker had water in the tank when I received it.
Every Coffee Maker is tested to guarantee quality. As a result, a small amount of
filtered water may remain inside.
What filters do I need?
To replace filters for the Small Brew Basket, purchase #2 cone paper filters.
To replace filters for the Large Brew Basket, purchase commercial basket
large filters.
Coffee Maker screen says “CLN”.
Coffee Maker will will show CLN or show an exclamation point next to
“Clean” on the bottom menu every 90 cycles as a helpful reminder that it’s
time to descale. Follow instructions on page 13.
Coffee Maker is beeping and screen shows a set of letters
(such as “HHHH”)
Coffee Maker overheated. Coffee Maker can overheat due to excess scale build
up. Wait 15 minutes for Coffee Maker to cool down and descale with descaling
solution following the instructions on page 13.
For the most up-to-date troubleshooting information, visit oxo.com
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